Overview
Join to apply for the 3rd Line Support Engineer role at PR-TY.
Location: Central London (5 days on site)
Excellent opportunity to join a world-leading IT MSP and trusted partner to the U.K. MOD. As a 3rd Line Support Engineer, you’ll play a key role in supporting and maintaining secure infrastructure environments, while contributing to project work such as upgrades and new deployments. This role goes beyond day-to-day incident management; you’ll work closely with Engineering, SOC, and Network teams, as well as taking part in project delivery, system upgrades, and wider infrastructure initiatives.
What you’ll be doing
* Troubleshooting and resolving infrastructure issues across Windows Server, VMware, AD, GPO, DNS, WSUS, RDS and storage/backup environments
* Supporting wider teams (Engineering, SOC, Network) with escalated technical incidents
* Patching and maintaining test & live environments (Windows, RHEL, AV, WSUS, product updates)
* Administering Active Directory accounts, groups, memberships, permissions
* Contributing to project work such as system upgrades, deployments and migrations (e.g. Exchange upgrades)
What we’re looking for
* Infrastructure support experience across:
* Windows Server (support & config)
* Active Directory (admin level, GPO, permissions)
* VMware vSphere (Hyper-V considered if strong)
* Windows OS support
* Storage & backups
* RDS, WSUS
* Desirable: SharePoint, SQL, Exchange
* Strong troubleshooting and defect resolution skills
* Experience supporting secure Defence/MOD environments is highly advantageous
* Good communication skills and ability to work with multiple technical teams
What’s on offer
* Salary Up to £55k DOE
* 10% company bonus
* £6,000 car allowance
* 10% Security clearance
* Benefits pack: 10% employer pension, 26 days leave plus banks, private medical, life assurance & more
* Certification support, paid exams and training materials for professional development
* On-call rota 1 week in every 4/5 (compensated)
* Excellent career progression and skill-up opportunities
Security clearance and eligibility
Please Note: Given the sector, this role requires active DV clearance to start. Candidates must be sole British citizens and eligible to undertake and maintain high-level security clearance.
How to apply
Apply with your latest CV today to explore this exciting opportunity.
London, England, United Kingdom
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