Rail Manager – Heathrow
Working hours: Monday to Friday – 07:30-16:00 (42 hours per week)
We are seeking a dedicated and detail‑oriented Rail Manager to join our team. In this role, you will be instrumental in ensuring the smooth delivery of services, efficient handling of customer orders, and fostering positive relationships across our depots, transport partners, and subcontractors.
Key Responsibilities
* Produce accurate reports on customer requirements and relevant details to assist with service delivery to site.
* Assist with ensuring customer orders are fulfilled by the depots through effective communication with the Depots and Central Desk.
* Complete all relevant paperwork and return it to the hire facility in a timely manner.
* Develop and maintain knowledge of the company's equipment for hire/sale.
* Liaise with transport partners and subcontractors to aid customer satisfaction and operational excellence.
* Assist with creating cost savings where possible.
* Maintain a high level of after‑sales care and provide assistance with maintenance issues where required.
* Aid the business's Sales and Operations teams where required.
* Perform any other reasonable duties deemed necessary by the line manager.
* Ensure that all small plant and tools and associated services are procured in line with works being undertaken, thereby ensuring customer compliance with Health & Safety, Environment and Quality Assurance obligations.
* Help create a sustainable competitive advantage for the customer and ensure ongoing maximum value and cost reduction from the plant supply chain.
* Implement customer strategies as regards small plant, tools, associated services, third‑party hires and the customer's preferred partner plant and services.
What We Are Looking For
* Strong communication and organisational skills.
* PTS certificate is essential.
* Valid driving licence.
* Ability to work collaboratively across teams and departments.
* Experience in Rail and Civils is essential.
* A proactive approach to problem‑solving and cost management.
* Commitment to maintaining high standards in customer service, safety and operational efficiency.
* Prepared to work weekends.
What We Offer
* 26 days holiday (plus bank holidays)
* Life assurance
* Bonus structure
* Pension scheme
* Canteen facilities
* 95% discount across the Speedy brand
* Opportunities for training, development and career progression
* Voluntary Health Cash Plan
* My Staff Shop discounts and offers across many suppliers
* Green Commute Initiative: Work scheme for cycling
* PAM Employee Assistance Program (EAP): Offers free and confidential support and counseling for wellbeing, divorce, legal and financial matters.
Speedy operates an industry‑leading Work‑Life Balance initiative, demonstrating our commitment to reducing core contracted hours, supporting colleague wellbeing and identifying more balanced work patterns for our colleagues. Talk to us about hybrid and flexible working arrangements to suit your needs.
Please be aware Speedy reserves the right to close our vacancies earlier than the listed date if we have received a high level of applications. We recommend that if you wish to be considered, you should complete the application as promptly as possible. Some roles within The Speedy Group UK&I may require a DBS, Credit or Security Clearance Check.
All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. All roles within The Speedy Group require proof of right to work in the UK by the start of employment.
Seniority level
* Entry level
Employment type
* Full‑time
Job function
* Other
Industries
* Construction
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