Job Description
To ensure customer care and support to the client base by using various in-house systems and departments Your new company An opportunity to work for a large, global and growing organisation based in Watford Your new role My client is recruiting for a proactive-orientated PPM Administrator to join their service delivery team. In this role you will be responsible for managing the administration and support of all planned maintenance activities. Main Duties: Scheduling and coordinating engineer's jobs throughout the day Monitoring engineer attendance for SLA'S Chasing engineers and subcontractors for job updates Sending daily schedule updates Logging, booking and closing PPM calls Processing of RAMS and permits Raising PO'S and order processing Process quotes for remedial and other PPM works Ensure any customer complaints are escalated Updating the CRM system Any other relevant duties as defined by the Manager What you'll need to succeed Scheduling and planning experience is essential Experience working within an office environment Strong organisational skills Good numeracy skills Knowledge of CRM systems Ability to work to deadlines and work on your own without supervision Flexible working hours when required A sharp eye for detail Excellent written and oral communication and negotiation skills Strong keyboard and IT skills What you'll get in return 20 days holiday plus BH Incentive bonus Annual December bonus Free parking on-site Company pension Staff lunch on a Friday Quarterly team-building outings What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
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