IT Technician (Part-Time or Full-Time)
Location: Swansea & Surrounding Areas
Company:
Job Type: Part-Time or Full-Time
Salary: Based on experience and skill level
About Us
PC1 is a growing MSP (Managed Service Provider) with a diverse customer base and a strong reputation for delivering tailored IT solutions. We're expanding our team of five and are actively looking for one IT Technician and one Marketing professional to support our continued growth.
Job Overview
We're looking for a flexible, customer-focused IT Technician to work alongside our two IT Directors. This role involves supporting clients across various industries, using our suite of tools and ticketing system. The position offers variety, autonomy, and room for growth.
Key Responsibilities
* Provide remote and on-site IT support to clients.
* Use and manage our internal ticketing system (training provided).
* Troubleshoot hardware, software, and network issues.
* Communicate clearly and professionally with clients.
* Collaborate with the IT Directors to deliver high-quality service.
* Travel to client sites when required (clean driving licence preferred).
Requirements
* Experience in IT support or technical services (open to different levels).
* Strong communication and problem-solving skills.
* Ability to learn and adapt to new tools and systems.
* Experience with ticketing systems is a plus but not essential.
* Google Ads or digital marketing experience is a bonus.
* Clean driving licence preferred.
What We Offer
* Flexible working hours.
* Competitive pay based on experience and skills.
* Opportunity to grow within a dynamic MSP environment.
* Supportive team culture and varied client work.
How to Apply
Visit to learn more about our services. To apply, please submit your CV and a brief cover letter explaining your interest in the role.
Job Types: Full-time, Part-time
Pay: £26,000.95-£38,866.91 per year
Expected hours: 20 – 40 per week
Benefits:
* Company pension
* Flexitime
* On-site parking
* Store discount
Work Location: In person
Reference ID: Pc1Tech