Overview
Office & Account Manager. I am seeking a highly organised, proactive, and detail-oriented Office & Account Manager to join my client's team. This role is central to ensuring the smooth day-to-day running of office operations while effectively managing client accounts and financial processes.
Responsibilities
* Act as the primary point of contact for assigned client accounts, handling queries and providing ongoing support
* Build and maintain strong client relationships, ensuring high levels of service and satisfaction
* Identify opportunities for account development and support client objectives where appropriate
* Maintain accurate and up-to-date financial records using Xero
* Process and reconcile client transactions with a high level of accuracy
* Prepare and submit quarterly VAT returns, ensuring compliance and timely filing with HMRC
* Run payroll for approximately 45 employees, including submissions to HMRC
* Administer workplace pension contributions and submissions via NEST
* Provide comprehensive administrative support to ensure smooth office operations
* Manage data entry tasks, ensuring accuracy and organisation of records
* Coordinate meetings, communications, and workflow between clients and internal teams
* Maintain effective filing systems and support general office administration tasks
Qualifications
* AAT Level 4 qualification (or equivalent)
* Strong, proven experience using Xero
* High level of proficiency in Microsoft Office and general IT systems
* Strong organisational skills with the ability to manage multiple priorities effectively
* Excellent written and verbal communication skills
* Confident working independently and collaboratively within a fast-paced environment
* Strong attention to detail with a high level of accuracy in financial work
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