This is a great opportunity to join a bespoke, independent hotel in a pivotal front desk role. Located in a busy Somerset town, this is a luxury hotel with a fine dining restaurant.
My client is looking for a Receptionist to join the team on the busy front desk.
This is an extremely varied role, not two days will be the same, but duties will include:
- Checking guests in and out of the Hotel, and promoting all we have to offer
- Dealing with guest queries, and taking reservations for the hotel and restaurant
- Processing the daily banking and ensuring all data is inputted accurately
- General hotel admin whilst on shift
- Liaising with the duty managers, housekeepers and front of house staff to ensure a smooth and efficient service
- Longer term opportunity to support the revenue management, marketing and social media function
To succeed in this role, you will need to be able to work efficiently in a fast-paced environment. You will have excellent levels of customer service and demonstrate a good attention to detail. IT skills and experience of previous hotel software would be advantageous but not essential.
This role could suit a recent hotel /tourism graduate looking to join a quality focused hotel and gain exposure and opportunity across other departments.
This role attracts an hourly rate dependent on experience and other company benefits.
If you have not heard from us within 7 days of your application you have not been successful on this occasion, however we will keep your details on file should a suitable vacancy arise.
TTW is acting as an employment agency in relation to this vacancy
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