We are working with a Main Car Dealership in the Tonbridge area of Kent that is actively seeking a Service Advisor to join their friendly team.
Job Role – Motor Vehicle Service Advisor
Salary: Negotiable depending on experience plus bonus
Service Advisor Duties include:
1. Ensuring customers are aware of service and repair work required to their vehicles in a professional manner
2. Advising on estimated costs of repairs and work to be undertaken
3. Selling additional products as appropriate to customers’ needs
4. Advising on timescales and collection arrangements
5. Producing job cards on in-house computer system
6. Updating customer and vehicle records
7. Documenting all warranty work in accordance with manufacturer policy
8. Preparation and completion of invoices
Requirements for this Service Advisor position:
1. Previous experience working as a Service Advisor within a motor garage
2. Full driving licence
The successful candidate will ensure the highest standards of courtesy and professionalism when interacting with customers and members of the public. Strong customer service skills, excellent rapport-building abilities, and confidence in up-selling opportunities are essential. The role also requires delivering great CSI results.
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