The Role:
GAP Pump & Power Services Division provide advice, servicing, maintenance and repair for generators, dewatering & sewerage pump applications including a large range of hoses, settlement tanks and water processing solutions.
As the first point of contact at our depots, Hire & Sales Coordinators (HSC) play a pivotal role in driving our business' success, by building strong customer relationships, understanding their hire needs and ensuring we can meet them. The Mobile Hire & Sales Coordinator will provide holiday, absence and staff shortage cover at depots within the region.
This is a challenging, fast paced and rewarding role that provides a fantastic platform to grow and progress into management within GAP Group.
Please note this is a mobile role involving regular night stays. The role will cover between Scotland and Northern England and therefore we are flexible on the suitable candidate's location.
A typical day for the Mobile HSC will include:
* Processing all hire desk administration including customer and supplier queries
* Managing approx. 40-50 incoming and outgoing hires per day
* Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities
* Load checking vehicles and working effectively with the depot team of drivers and fitters
* Resolving customer complaints and supplier issues efficiently
Successful applicants should demonstrate the following:
* Previous experience of working within a high-volume hire desk role is essential
* Excellent customer service skills with a focus on increasing sales
* Effective communicator with strong organisational skills and attention to detailProficient IT skills with working knowledge of MS Office including Outlook and Excel
* Full Driving licence
* Strong team player with the ability to work to own initiative
GAP Hire Solutions has 10 divisions offering the hire of equipment throughout the UK. We're looking to recruit the best talent the industry has to offer to help us grow even further. As a GAP employee, you'll enjoy loads of benefits such as profit share, loyalty holidays, a staff social fund.
Benefits include:
* Competitive salary and bonus scheme
* Company Car
* Up to 25 days annual leave plus bank holidays
* The option to buy up to 5 days additional leave
* Contributory Pension Scheme
* Life Assurance
* Employee Welfare Fund (Company-funded social events)
* Cycle to Work Scheme
* Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab)
GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER
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