Hand Picked Hotels is a beautiful collection of 21 privately owned, luxury country houses and coastal retreats, each hand‑picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location, from Scotland to the Channel Islands, offering breathtaking views across vast countryside, expansive beaches, and lush woodlands. With every need taken care of, the team at each hotel ensures every guest has a magical experience, encouraging them to return time and time again.
Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE. While each hotel is individual, every property fulfills the company values of family, individuality, community and care, ensuring a hand‑picked experience for every guest and employee.
We are currently recruiting for a Spa Therapist on a casual basis at Nutfield Priory Hotel & Spa, part of Hand Picked Hotels. The salary offered is £16.32 per hour plus a share of service charge and spa retail sales commission.
Nutfield Priory, our award‑winning country house hotel and spa, is regarded as one of the best hotels in Redhill, Surrey. With elegant décor, spacious rooms, a relaxing spa and many modern amenities throughout, our boutique country house hotel in Surrey is an oasis of tranquility.
About the Role
* As a Spa Therapist, you will help support the success of your team, feeling engaged and ready to consistently deliver exceptional service, putting the guest at the heart of all activities.
* You will be expected to demonstrate that you can deliver outstanding spa treatments and develop your knowledge to ensure you feel confident in delivering positive recommendations for our guests.
* Mindfulness and well‑being is your top priority, so you will be passionate about maintaining high standards and delivering memorable guest experiences to ensure that all clients leave feeling on top of the world and with a clear mind.
* Most of all we will want you to be inspired, have fun and enjoy being part of our Hand Picked Team.
About you
* Previous experience as a Spa Therapist, working in a luxury 4/5 star hotel spa environment is desirable for this role.
* It is essential you have current UK Beauty Level 3 qualifications and are able to carry out all treatments including facials, massage, nail and feet treatments including gel nail application. Additional training will be provided.
* Being driven to deliver outstanding and memorable customer service will be your passion and motivation.
* You will be excellent at building a rapport with guests making them feel at home, relaxed and, importantly, identify and create magical memories at every possible opportunity.
* Be able to demonstrate a high level of emotional intelligence, enabling you to anticipate our guests’ needs ensuring they receive a Hand Picked experience.
* Most of all, you will have a professional, organised and friendly approach and be able to anticipate our guests’ needs and create memories.
Company Benefits
* A competitive salary package of £16.32 per hour plus service charge and spa retail sales commission.
* This is a casual hours role, working hours depending on business needs. We are looking for candidates to be flexible with what days they can offer; there is weekend availability due to high demand.
* Free on‑site car parking and meals on duty.
* Opportunity to make lifelong friendships and be part of a team that celebrates diversity and inclusion.
Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.
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