Sales project manager

Aka Recruitment

are excited to be working with a fantastic client of ours to bring you this exciting

Sales Project Manager

position. Working within the Customer Experience team, you will play a pivotal role in supporting the branch network, sourcing hard-to-find parts, developing sales capability through training initiatives, and delivering exceptional customer service. Working hours are based on a 42.5 hour contract, salary basic starts at £38,000. This role can be based throughout the Midlands or Yorkshire, you

must

have aftermarket parts experience for this role

Job Duties Include:

Support customers and branch teams in sourcing hard-to-find automotive parts

Assist with Sales Academy initiatives and training programmes across the business

Handle inbound customer support and sales enquiries professionally and efficiently

Provide product information, order support, and issue resolution relating to parts supply

Work closely with branch teams to ensure a seamless customer experience

Maintain high service standards and response times

Act as a key link between branches, suppliers, logistics teams, and internal departments

Share insights on recurring issues, product gaps, and customer requirements

Support process improvements to enhance service delivery and operational efficiency

Promote current offers and promotions to customers

Liaise with logistics teams to ensure parts are delivered on time

Provide branch phone cover and additional support where required

Represent the business professionally and uphold company values at all times

Requirements:

Previous experience within sales support, customer service, parts sourcing, or a similar automotive role

Strong problem-solving ability with a proactive and solution-focused mindset

Excellent communication and interpersonal skills

Ability to manage multiple priorities and work effectively under pressure

Strong organisational skills and attention to detail

Comfortable supporting or delivering training sessions

Good commercial awareness and customer focus

Knowledge of MAM, Auto Part OE Catalogues and Parts Link systems

Strong supplier and automotive parts knowledge

Computer literate with good IT skills

Full UK Driving Licence with a maximum of 6 points

Reasons to Apply:

Join a well-established and successful automotive business

Varied and rewarding role with real responsibility

Opportunity to support and influence branches across the network

Supportive working environment

Ongoing training and development opportunities

Genuine career progression prospects

Opportunity to make a significant impact within the Customer Experience team

This is an excellent opportunity for an experienced and customer-focused automotive professional looking for their next challenge within a thriving business environment. To apply for this role, send your CV in confidence to us here at

Aka Recruitment

, job reference for this role is Aka3834