Contract - 6 Months (Hybrid) On-call shifts required
The Role
We are looking for a highly skilled HCL Commerce Specialized Engineer to join our team on a 6-month contract basis. In this role, you will support the stability, scalability, and continuous enhancement of enterprise commerce platforms operating within consumer retail and digital-first environments.
You will play a key role in ensuring seamless customer journeys, supporting peak trading events, managing complex catalogues and order management systems, and driving platform modernization initiatives in cloud-based environments.
Key Responsibilities
Design, develop, and maintain HCL Commerce / IBM WebSphere Commerce components and extensions
Build and enhance backend services using Java, J2EE, Spring, Spring Boot, and REST APIs
Ensure applications meet performance, scalability, availability, and security standards
Diagnose and resolve complex issues across application, integration, and infrastructure layers
Conduct root cause analysis (RCA) and implement long-term solutions
Support SLA adherence and ITIL-based incident, problem, and change management processes
Monitor logs, metrics, and system behaviour to proactively identify risks
Manage HCL Commerce deployments within Azure environments
Work with CI/CD tools and deployment pipelines including Jenkins, Git, and Docker
Collaborate closely with DevOps teams for provisioning, releases, rollbacks, and platform improvements
Essential Skills & Experience
Strong hands-on experience with HCL Commerce / IBM WebSphere Commerce architecture
Proficiency in Java, J2EE, GraphQL, and RESTful APIs
Experience with Spring / Spring Boot backend development
Strong knowledge of relational databases, particularly Oracle
Experience with tools such as Eclipse, RAD, Git, Splunk, Dynatrace, and New Relic
Practical experience hosting commerce platforms on Azure
Excellent analytical and problem-solving abilities
Strong communication and stakeholder management skills
Ability to work independently and take ownership of incidents and deliverables end-to-end
Desirable Skills
Experience within Retail or eCommerce environments
Knowledge of MongoDB and other NoSQL databases
Experience working within Agile, Scrum, or Kanban delivery models
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