An opportunity has arisen for a Support Officer based within the Clinical Delivery. This is a 3‑month secondment – 37.5 hours, base to be discussed on appointment.
The successful applicant will provide comprehensive administrative support to senior leadership, coordinate diaries, meetings, documentation and communication across the service. Handle sensitive and confidential information in line with information governance standards. Use Microsoft Office confidently and learn bespoke NHS systems, support colleagues across the team and contribute positively to a collaborative team environment.
Main duties of the job
The post holder will be responsible for managing the efficient delivery of all Clinical Delivery administrative functions, and provision of an effective, professional and confidential managerial support function to the Clinical Delivery Managerial Team. Responsible for managing and prioritising their own workload, the post-holder will co‑ordinate Senior Managers’ diaries, together with on‑site services, estates and facilities, on a day‑to‑day basis.
Person Specification
- Analytical skills
- Ability to produce reports to a high standard for presentations up to Board level
- Advanced organisational skills and attention to detail
- Excellent communication and interpersonal skills, must be able to operate with sensitivity and respect to confidentiality
- Demonstrate self‑organisation and time management skills
- Ability to work as part of a busy team and use own initiative to work autonomously
- Ability to work under pressure to meet deadlines and prioritise work effectively
- Advanced experience of IT skills
- Influencing and persuasion skills
Qualification and Knowledge
- RSA 111 or equivalent
- European Computer Driving Licence or BTEC/NVQ in computer studies/Business or equivalent knowledge and experience
- Evidence of further qualifications in computer applications, secretarial skills or general administration, in particular minute taking and/or AMSPAR qualification
Experience
- Significant demonstrable experience in an administrative post supporting at senior level
- Experience of handling confidential issues with sensitivity
- Experience/competence in organising, attending meetings, and minute taking
- Advanced knowledge of Microsoft Office programmes, including Outlook, Word, PowerPoint, Excel & Visio
- Good command of the English language
- Good standard of literacy
- Experience of administration or secretarial support at Senior Management/Director Level
Values and Behaviours
- Working together – demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable
- Being at our best – professional and adaptable and takes pride in work
- Making a difference – act with compassion, kindness and integrity towards everyone
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
