Trainee Project Administrator Your new company Hays are working in conjunction with a growing business based in Telford who are seeking a proactive and detail-oriented Project Support / Projects Trainee to join our Projects Department. This entry-level role is ideal for someone looking to grow within a dynamic, fast-paced environment while gaining hands-on experience in project coordination and customer engagement. Your new role In your role your responsibilities will include: Assist in creating and maintaining project documentation and folders in line with company procedures. Support internal production meetings and track follow-up actions. Communicate with customers regarding project requirements, including technical drawings, samples, and shipping details. Manage inbound production test samples and coordinate sample storage and distribution. Liaise with internal departments including Engineering, Production, and Service. Collaborate with Customer Experience teams to enhance service delivery. Escalate issues and complaints appropriately. Maintain strong customer relationships. Adhere to the company’s Quality Management System (QMS) at all times. Perform additional duties within skill and competence range as required. What you'll need to succeed Education to Level 3 (essential) Willingness to pursue Level 4 / HNC or equivalent (essential) Education to Level 4 (desirable but not essential) Experience working in an agile, fast-paced environment Proficiency in Microsoft Office applications Excellent verbal and written communication skills Ambitious and growth-oriented mindset What you'll get in return Structured training and development Opportunity to progress within the Projects Department Supportive team environment Exposure to cross-functional collaboration What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4739939