Tesco Wotton-Under-Edge, England, United Kingdom
Shift Leader - Days - Wotton-Under-Edge Express
Tesco Wotton-Under-Edge, England, United Kingdom
1 day ago Be among the first 25 applicants
Our Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location.
It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The availability windows show the periods of time in the week we’d like you to be available to work. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues; if the times you are available to work match closely but are not exact, we’d still love to hear from you.
Customers are at the heart of everything we do.
It takes a lot of great people to run one of our stores, and it takes a great Shift Leader to support them all and keep things running smoothly. From helping customers to making sure store operations stay on track, being a Shift Leader at Tesco is a truly rewarding role. You’ll face lots of interesting challenges as you oversee the store from the shop floor and strive to make things just that little bit better for customers, colleagues and communities, every day.
* Work in a fast-paced retail environment, with bags of variety
* Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations
* Be there for customers, listening to them and helping to ensure they leave the store with what they came for
* Look for ways to improve service, including coaching your colleagues and giving feedback to the team
* Guide and support your colleagues in-store, making sure it stays a safe place to work and shop
* Maintain a great understanding of how your store is performing, and assist managers in delivering actions that help improve the running of the store
* Lead from the front, and set a great example for your colleagues in everything you do
Availability and role requirements
Please note that you need to be 18 or over to apply for this role.
About the role and availability
Availability Window: Days from time to time, as advertised. See the table for the exact times by day.
Responsibilities as a Shift Leader
* Coordinate the store team to deliver an easy, fuss-free shopping experience for customers
* Support colleagues to deliver daily priorities and regular breaks
* Open and close the store, and complete duty cover, ensuring safety and compliance
* Be the go-to person for colleagues in the absence of a manager
* Keep the store clean, tidy, and well-presented
* Support managers with seasonal, community and charity events
* Contribute to a positive team atmosphere and inclusive environment
* Provide great customer service by listening to customers and putting them first
* Keep the team informed and up to date on communications and changes
* Help improve and simplify store operations
* Follow health and safety routines and ensure colleagues do the same
* Recognise and celebrate colleagues who provide great service
You will need
* To be a great role model with thoughtful customer service
* To build strong, inclusive team relationships
* To communicate clearly using a variety of methods
* To lead in the absence of the Manager
* To be flexible, adaptable to change, and make sound decisions
* To motivate and inspire your team to deliver beyond expectations
* To be curious and seek ideas to serve customers, communities, and the planet
Whats in it for you?
There are many reasons Tesco is a great place to work, including varied duties, development opportunities, and an inclusive culture. Benefits include:
* Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus bank holidays)
* Flexible working from day one
* Colleague Clubcard discounts and benefits
* Free wellbeing resources
* Life cover and pension with employer contributions
* Various benefits to suit you, including discounts, cycles-to-work, and more
* Uniform provided and inclusive policies to support you
About Us
Our vision is to become every customer’s favourite way to shop. Our core purpose is "Serving our customers, communities and planet a little better every day." We are committed to diversity, equity and inclusion and to providing an accessible recruitment process. We are proud to be Disability Confident Leader and welcome flexibility in working arrangements.
Note: Tesco will recruit individuals who have passed the school leaver’s age (18+ for many roles). Some roles may have age restrictions or require working hours outside standard times. We may close roles earlier than advertised if applications are high.
For more information about us, visit www.tescoplc.com
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