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Retail cafe supervisor

Bristol (City of Bristol)
University Hospitals Bristol and Weston NHS Foundation Trust
Cafe supervisor
Posted: 22h ago
Offer description

As an organisation we recognise the value of a healthy work-life balance. When applying, speak to us about how we might be able to accommodate flexible working, so your work life fits around your home life.

We particularly welcome applications from Black, Asian and minority ethnic candidates as they are under-represented within the Trust.

Click on this link to find out about our values https://www.uhbw.nhs.uk/p/about-us/our-trust-values

Generative artificial intelligence (AI) describes algorithms that can be used to produce new content, including audio, code, images, text, simulations, and videos. It is developing all the time and is now being used as a support mechanism for all kinds of content-based creations. Please note the use of AI is monitored and if applicants have used it then they are required to declare this.

New Role Available, Up to £26.5k per annum + unsocial hours, 27 + 8 days annual leave, multitude of national discounts, and industry
leading pension!

Do you have experience supervising a team in a retail or hospitality setting, ensuring excellent customer service and smooth daily operations? Are you passionate about creating a positive experience for patients, visitors, and staff?

We’re looking for a Retail Café Supervisor to help deliver an exceptional retail experience across our hospital cafés and shops. If you’re passionate about customer service, team leadership, and creating a welcoming environment, this could be the perfect role for you.

The shift pattern is 5 days in 7, and you will work one weekend day every other week.

The hours are:

1. Monday - Friday - 12:00 - 20.00
2. Saturday or Sunday - 8:30 - 16:30

Your role will include, but is not limited to:

3. Supervise retail café teams to deliver outstanding customer service.
4. Manage daily operations including staff rotas, cash handling, and stock control.
5. Support recruitment, training, and development of team members.
6. Prepare food items and maintain high standards of hygiene and safety.
7. Drive sales through upselling and innovative merchandising.
8. Ensure compliance with Trust policies and food safety regulations

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond.

As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer.

UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.

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