Job Title
Infrastructure Engineer
Location
Kent / 1 day a week onsite a week
Role Overview
We’re looking for a proactive and skilled IT Systems Engineer to help maintain and enhance a hybrid cloud infrastructure that supports a fast‑paced and demanding business environment. This position requires strong technical capability, adaptability to changing technologies, and the confidence to take ownership of complex systems.
Key Responsibilities
* Maintain high service availability and assist during major incidents
* Resolve complex or high‑impact technical issues, including occasional out‑of‑hours support
* Progress and resolve escalation tickets efficiently
* Provide technical expertise for internal and external project delivery
* Embed a security‑first mindset in daily operations and solution design
* Deliver patching, vulnerability management, and general preventative maintenance
* Monitor and troubleshoot infrastructure systems
* Contribute to IT governance across processes, technology, and information security
* Support audit and compliance requirements, including PCI‑DSS and Sarbanes‑Oxley
* Work within ITIL processes including incident, problem, and change management
* Stay current with emerging technologies and infrastructure trends
Skills & Experience
* Strong experience with Windows Server and Desktop environments
* PowerShell or similar scripting capability
* Citrix technologies (App Layering, DaaS, VDI, Netscaler Load Balancing)
* VMware stack (ESXi, vCenter, vSAN)
* Microsoft Exchange (2016/2019 hybrid) and Office 365
* Experience with Dell server and blade hardware (OME, iDRAC)
* SAN storage experience (NetApp or equivalent)
* Backup administration
* Active Directory administration (GPO, DNS, DHCP, hardening) and Azure Entra ID
* Windows/SQL clustering with exposure to Always On
* Strong documentation and communication skills
* Solid understanding of ITIL service management principles
* Veeam backup technologies
* Hyper‑converged infrastructure (e.g., VxRail, NSX, Aria Operations for Networks/Logs)
* Monitoring tools such as PRTG
* Ivanti patching and deployment
Preferred Certifications
MCSE, VCP, ITIL
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Information Technology
Industries
Staffing and Recruiting
Please apply!
#J-18808-Ljbffr