Duty manager

Duty Manager (Security Operations) – Milton Keynes, UK

• £650 per day, 3-year contract engagement
• 24/7 onsite shift work in a high security environment
• DV clearance required

ABOUT THE CLIENT:

Our client operates within a highly secure, multi-domain environment supporting critical national infrastructure. They are known for delivering complex services where operational resilience and real-time decision making are essential. Due to increased operational demand, they are seeking an experienced Duty Manager to strengthen their on-shift leadership capability.

THE BENEFITS:

• Exposure to highly complex, mission critical environments
• Collaborative, high performing operational teams
• Opportunity to lead during high impact scenarios
• Long term, stable contract opportunity

THE DUTY MANAGER ROLE:

As Duty Manager, you will act as the on-shift operational commander, leading incident response across security, network, infrastructure and physical domains. You will maintain full situational awareness, coordinate cross-functional teams and drive decisive action during live events. This is a leadership focused role centred on operational control rather than hands-on technical delivery.

DUTY MANAGER ESSENTIAL SKILLS:

• Proven experience in incident management, command centre or operational leadership roles
• Strong cross-domain awareness across SOC, NOC, infrastructure and security
• Ability to make structured decisions under pressure
• Experience managing Major Incidents and escalations
• Excellent stakeholder communication skills across technical and non-technical teams
• Ability to coordinate multiple teams simultaneously and maintain a clear operational picture

TO BE CONSIDERED:

Please either apply through this advert or emailing me directly via . For further information please call me: 07719 065949.

By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only.

KEY SKILLS

Duty Manager, Incident Management, Major Incident, Command Centre, SOC, NOC, Operations, Security, Infrastructure, Stakeholder Management, DV Clearance, NSD