Biomedical Field Service Engineer
Field Based | Cambridge/Essex Area| 37.5 Hours
Are you an experienced Biomedical Engineer with proven experience in daily repair, preventative maintenance and asset management of medical devices.
Our client, a market leading provider of Managed Equipment Services (MES) to the NHS and private healthcare sector across the UK, is seeking a Biomedical Field Service Engineer to join their team.
To be considered for this role, you must have a minimum of 3 years’ proven UK based Biomedical experience.
Purpose of the role
To provide daily repair, preventative maintenance and asset management of medical devices within various hospital locations whilst ensuring outstanding customer support and building long term relationship.
Responsibilities
Perform scheduled preventive maintenance (PM) on medical equipment as per manufacturer’s guidelines
Complete repairs as required on medical equipment as per manufacturer’s guidelines
Complete associated admin needed to close repairs and PMs as outlined in the Standard Operating Procedures
Travel to various sites as required to perform Corrective and Preventive Maintenance
Maintain safe working practices within the hospital environment
Exceed contract KPI’s to ensure customer satisfaction
Work to maintain a high standard of customer service and protect your health and safety as well as that of your colleagues, our customers and members of the public. Promptly raise any concerns regarding potential violations of the policies
Maintain spare part stock wherever necessary
Directly support the Site/Team Leader as needed
Liaise with 3rd party suppliers for spare part and contract quotations
Key Accountabilities
Attend customer meetings when required
Seek opportunities to grow the business
Review ways to improve productivity and reduce operating expenditure
Performance Indicators
Exceed contract KPIs to ensure customer satisfaction
Essential Qualifications
HNC in Electrical Electronic Engineering or equivalent essential
Qualification in Engineering, electronics or medical technologies such as biomedical engineering
Essential Skills
Ability to follow complex instructions and processes
Hold a clean UK Driving License
Good organisation and communications skills
Essential Experience
Minimum 3 years Biomedical experience in the service and repair of medical equipment: Patient monitoring, diathermies (electro-surgery units), Theatre tables, Defibrillators, Infusion & volumetric devices and familiarity with Anaesthesia equipment
Have customer service skills and the ability to be confident in customer facing environments
Field service experience preferable
Must have UK based experience
Benefits
Private Healthcare
Employee Assistance Programme
Salary Sacrifice Pension Scheme
Electric Car Scheme
Cycle to Work Scheme
A DBS Enhanced Disclosure is required for all applicants.
If you have all the skills above and feel this is the role for you, please do not hesitate to contact Louise at One to One Personnel or forward your CV to (url removed)