Ready to turn your passion for tech into a thriving career? Partnership Education is offering an incredible opportunity to become anIT Support Apprentice, where youll gain hands-on experience while building real-world skills through cutting-edge training. From mastering theAZ-900 Azure Fundamentalsto boosting your confidence withConfident Communication, and sharpening your people skills inCustomer Service Fundamentals, this role is your fast-track entry into the IT industry.
Join a forward-thinking company dedicated to transforming education through tech, and take the first step towards a future-proof career in IT support.
?? Why Partnership Education?
Partnership Education is a trusted name in delivering innovative IT solutions to schools and educational institutions. As an apprentice, youll work alongside a skilled and supportive team thats passionate about empowering educators and students through reliable, future-ready technology.
?? What Youll Be Doing
While working towards yourLevel 3 IT Support qualificationwithBaltic Apprenticeships, youll:
* Respond to remote helpdesk requests with timely and effective technical support
* Log, track, and resolve support calls efficiently
* Carry out hardware and software repairs in a fully-equipped workshop
* Install and configure hardware and software across client sites
* Maintain detailed network documentation and reports
* Support project needs by sourcing IT equipment
* Attend on-site visits to assist schools directly
Youll receive full training and mentorship from both your workplace and the expert team at Baltic.
?? Salary, Hours & Benefits
* £14,772 annual salary
* 37.5 hours per week, Monday to Friday, 9am5pm
* 23 days holiday
* Private healthcare,pension contributions,employee assistance programme, andlife assurance
* Mileage allowance 45p per mile for travel outside your regular commute
* Astructured training and progression planwithin the company
* Potential of an annual bonus!
?? What Were Looking For
* A keen interest in IT and problem-solving
* Experience building a PC
* Full UK Drivers Licence and access to own car
* Experience in hardware repair or troubleshooting is a bonus
* Confident communication skills and a team-oriented mindset
* Familiarity with Microsoft Windows and Office
* A customer-first approach with strong interpersonal skills
* Self-motivation and a proactive attitude
?? Your Training with Baltic
This apprenticeship is more than just a qualification its your launchpad into the IT world. Youll complete:
* AZ-900 Azure Fundamentals a foundational cloud computing certification
* Confident Communication develop self-awareness, body language, and digital presence
* Customer Service Fundamentals learn how to understand user needs, resolve conflict, and build professional relationships
?? Ready to Apply?
Click Apply and send us your CV! Once received, youll be invited to a friendly chat with our recruitment team, followed by a formal interview with the employer if shortlisted.
? Eligibility
You must have the right to work in the UK and hold valid residency status.
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