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Family hub worker

Aylesbury
Buckinghamshire Council
Posted: 26 September
Offer description

Overview

Could you be the face of Buckinghamshire’s Family Hub Offer? We are looking for a Family Hub Support Worker based at Castlefield Family Centre in High Wycombe to join us. This is a part time role working 18.5 hours per week.


About Us

Buckinghamshire Council is a relatively new organisation that combines the strengths and expertise of the previous five councils in the county to create positive change for local people, communities, and businesses. We are focused on serving residents better and providing stronger representation for Buckinghamshire, both locally and nationally. Buckinghamshire is ambitious and rapidly growing, with a diverse economy and a high-quality of life.


About the Role

As a Family Hub Support Worker, you will be based in High Wycombe and work across 6 Family centres facilitating universal sessions and targeted groups for children, young people and families. You will also support duty at Mapledean Family Centre Plus which is open Monday – Friday, 9.00 am to 5.00 pm.

You will ensure the effective transition between universal and targeted services and be a welcoming face to families and professionals alike, providing advice and signposting to services within the Family Hub Network and local community.

You will greet visitors that walk into family centres and provide direct support through information gathering and liaising with professionals to provide a holistic service to families, specific to their presenting need.

Buckinghamshire’s Family Hub Network is a partnership between professionals across all sectors working together to help families and residents to get the help they need - and to get it early - to improve their resilience and their family life.

Services within the family hub network are accessible in several ways (for example, virtual, physical, via outreach services and community venues) with an emphasis on openness, welcome, and whole family working.

Information can be found about each of these centres and the programme on offer on the Buckinghamshire Family Information Service website.


About You

This role involves meeting and greeting parents and families for advice or information, running universal sessions with themes identified through community work, and liaising with and supporting professionals to provide a holistic service to families. You should be organized and proactive to ensure family centres run efficiently and provide a welcoming face for parents, families and professionals alike.

You should have experience of working with vulnerable children, young people and families in public, private or voluntary sectors (e.g., Childcare, Health, Social Care, Youth Justice, Education, Youth Work or other relevant fields) and a proven ability to work with partners from these services.

Please refer to the job description attached for further details.


Contact and Application

If you would like to find out more about this role, please contact Jody Twycross at [email protected]


Closing Date

Sunday 5th October 2025


Interviews

To be confirmed


Safeguarding and Legal

Buckinghamshire Council is committed to safeguarding and promoting the welfare of children, young people and adults at risk. This post is exempt from the Rehabilitation of Offenders Act 1974 and applicants are required to declare:

* All unspent convictions and conditional cautions
* All spent convictions and adult cautions that are not protected (i.e. not filtered out) as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020 and 2023).

For further information on filtering please refer to Nacro guidance and the guidance published by the Ministry of Justice (section titled “Exceptions Order”).


Our Values and Benefits

We have a set of values that represent what we are – Proud, Ambitious, Collaborative and Trustworthy. Benefits include:

* A fair and inclusive culture
* Opportunities to make a difference
* Health and well-being initiatives including Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops
* Support for career development
* Flexible and agile working arrangements
* Discounts on Cafés, restaurants, shops; pension scheme; Costco membership; gym memberships; travel discounts with Arriva and more

We reserve the right to close the vacancy once we have sufficient applications, so please apply early.

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