The closing date is 14th Oct 2025
Anticipated Interview date(s) 23rd October
Job summary
We are looking for a Team Secretary to join the administrative and reception team based at Foundation House, Taunton for 30 hours per week.
The team support CAMHS Community and Urgent Care teams and are a vital part of the service.
You will have strong administrative, interpersonal and customer relation skills and a welcoming manner as they will be the first person our young people and parents see when they enter the building.
Hours can be negotiated across the week but the candidate must be able to work Mondays and Thursdays. Four full days or school hours over 5 days could be considered.
Main duties, tasks & skills required
* To collate and distribute incoming and outgoing communication into the team via post and email on a daily basis.
* To organise and maintain a room booking system for meetings and appointments for various professional team members.
* To assist in ensuring relevant files, papers, refreshments, etc are available for meetings.
* To take initiative where necessary, prioritising the workload to ensure deadlines are met.
* To assist with entering data, using the Trust's computer network, regarding
* appointments, day treatment sessions, admissions, discharges, etc.
* To provide the first line contact for calls coming in to the team, taking appropriate information prior to the involvement of a clinical staff member.
* Maintenance of administrative files and records of referrals, attendances and discharges.
* Maintenance of client files - ensuring confidentiality.
* If required, provide assistance, in the management and storage of patient records.
About us
At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:
* Flexible working options to help you balance work and life
* NHS pension scheme for long-term financial security
* Generous annual leave allowance to recharge and relax
* A strong focus on career development to help you grow and achieve your potential
Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.
We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.
Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.
The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.
Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.
Job description
Please see attached Job Description & Person Specification for further details of duties and responsibilities.
Person specification
Qualifications
Essential
NVQ 2 or 3 in Business Administration OR equivalent typing qualification OR experience in a similar role
Experience
Essential
Previous administrative experience.
Experience of setting up and maintaining office systems and procedures that support smooth running of the department.
Desirable
Experience of contact with users of mental health services.
Experience of working in children and Young People's Services.
Additional Criteria
Essential
Compassionate - Exceptional interpersonal skills with the ability to communicate effectively with patients, carers and relatives remaining sensitive and empathetic.
Listens to others' views respecting and
valuing individual patient needs.
Professional and patient focussed approach with inspirational skills, acting as a role model to colleagues and junior staff members.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
For help with your application, contact:
Rebecca Coram
Pay scheme
Agenda for Change
Band
Band 3
Salary
£ to £ Yearly
Contract
Permanent
Working pattern
Part-Time
Reference number
184-OL-GR-3257
Job locations
Foundation House
Wellsprings Road
Taunton
Somerset
TA2 7PQ