Job Opportunity: Vehicle Service Advisor
We are collaborating with a main dealership seeking an Experienced Service Advisor to join their friendly team.
Position Details
* Salary: £27,000 basic, depending on experience, with an OTE of £36,000
* Hours: Monday to Friday, 8:00 AM - 6:00 PM, with a 1-hour lunch break. 1 in 4 Saturdays paid at hourly rate.
Responsibilities
* Communicate service and repair needs to customers professionally
* Advise on estimated repair costs and work timelines
* Recommend additional products suited to customer needs
* Coordinate collection arrangements and timescales
* Create job cards using the in-house computer system
* Maintain accurate customer and vehicle records
* Document warranty work per manufacturer policies
* Prepare and complete invoices
Requirements
* Previous experience as a Service Advisor in a garage or dealership
* Full driving license
The ideal candidate will demonstrate excellent customer service skills, build strong rapport, and achieve high CSI scores. Confidence in upselling and maintaining professionalism with customers is essential.
#J-18808-Ljbffr