Job Description
Location: Buxton Road
We are looking for a Receptionist to join our team at Rivendale Lodge Retreat in Ashbourne, Derbyshire.
Hourly rate of £12.21.
This is a permanent position with part-time hours. The role involves 20 hours across 3 variable days, including weekends and bank holidays.
Applicants must be available to work Mondays, Fridays, and one other day. Flexibility is essential to meet the needs of the business.
Company Overview
Darwin Escapes has 26 destinations across the UK, each offering unique experiences. Whether you're interested in roles in food and beverage, grounds, maintenance, housekeeping, entertainment, or management, Darwin offers diverse career opportunities.
About The Role
Main Responsibilities:
* Meet and greet resort guests.
* Assist guests with queries.
* Provide local area advice.
* Issue accommodation keys and information.
* Inform guests about resort events.
* Handle telephone calls.
* Manage customer complaints.
* Accurate cash handling.
Requirements
Excellent customer service and communication skills are essential. A driving license and the ability to drive are advantageous for commuting.
What’s In It For You
* Competitive pay rate.
* Enhanced holiday entitlement with options to cash holidays.
* Discounted staff breaks at UK resorts.
* Free access to resort facilities, gyms, pools.
* Food discounts across resorts.
* Free golf rounds.
* Spa treatment discounts.
* Discounted tickets for attractions like Chester Zoo.
* Referral bonuses.
* Company sick pay, compassionate leave, Employee Assistance Programme.
* Access to Darwin Academy training.
* Cycle to work scheme, MediCash plan.
Skills Needed
Customer service, communication skills, flexibility, and a driving license are preferred.
About The Company
Darwin Escapes offers a variety of holiday experiences in unique locations across the UK, from luxury lodges to family caravans and treehouses, all maintained to high standards.
Company Culture
Join a rapidly growing UK holiday company with diverse locations and roles, offering opportunities for progression and movement across sites.
Desired & Required Criteria
* Driving license (desired).
* Right to work in the UK.
* Excellent customer service and communication skills.
Closing Date
Tuesday 22nd July, 2025
Contract Type
Part-time
Salary
£12.21 per hour
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