At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
The Dispute Team is looking for a Billings Analyst, who will oversee timely investigation and resolution of outstanding customer discrepancies. With this role, you will also action the issuing and distribution of credits and corrective invoices. Join us!
Responsibilities may include the following and other duties may be assigned:
1. Manage a portfolio of customers and their incoming queries and deductions
2. Investigate customers discrepancies and follow through to resolution
3. Issue credits and debits based on investigation
4. Liaise with internal business partners (Credit, Sales, Customer Service) in order to resolve customer issues
5. Proactively investigate and release credit requests to reduce overdue debt
6. Act as the single point of contact for both internal and external customers
7. Assist to facilitate continuous process improvement, support lean activities and maintaining integrity of the systems
8. Managed shared mailboxes and distribute incoming emails
9. Maintain internal controls in accordance with Controllership Guide and Sarbanes Oxley Act
10. Back up other team members and ensure tasks are completed on time
Required Knowledge and Experience:
11. Ability to work at all levels and across departments within the organization
12. Adaptable with an ability to change direction and priorities if required
13. Driven by goals and deadlines
14. MS Office skills
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
Pay range / Rango salarial / Intervalo salarial /Fascia retributiva / Tranche de salaire / Gehaltsband / Salaribereik: United Kingdom: 30,080.00 GBP - 45,120.00 GBP | This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity