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Part Time Customer Care Assistant - Burnley Princess Way, Burnley
Client:
Location: Burnley, United Kingdom
Job Category: Customer Service
EU work permit required: Yes
Job Reference: 4088bc32c580
Job Views: 6
Posted: 07.05.2025
Expiry Date: 21.06.2025
Job Description:
Overview
McDonald's is one of the most recognised brands in the world, built on core values: Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and ensuring opportunities are accessible to all.
As a Customer Care Assistant, you will be the face of your restaurant, engaging with customers and ensuring smooth operations in the customer areas. Responsibilities include making children feel welcome, distributing balloons, organizing special events, attending to customers' specific needs, maintaining high standards of cleanliness in the dining area and toilets, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.
You will work in a fast-paced, energetic environment. We seek someone with a genuine smile, the ability to connect with customers, and to make them feel valued.
Friendly, welcoming, courteous, and helpful behavior should come naturally. Effective communication skills such as attentive listening, face-to-face verbal communication, and maintaining eye contact are essential. The ability to sustain high energy levels while working efficiently and productively is also required.
Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and more.
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