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Service administrator

Loanhead
Lovat's Group Limited
Service administrator
£30,000 - £40,000 a year
Posted: 1 October
Offer description

Lovat's Group are looking for a Service Administrator to be based at our new offices at Straiton Business Park.

You will be responsible for managing and coordinating all scheduled maintenance activities using JobLogic, our in-house CAFM system. You will ensure that planned works are delivered on time and to standard, working closely with both our engineering team and third-party subcontractors.

* Schedule and coordinate all PPM activities using JobLogic
* Assign tasks to internal engineers based on skills, location, and availability
* Manage and track subcontractor works, ensuring completion and compliance
* Maintain accurate records of maintenance activities, asset histories, and service intervals
* Liaise with clients and site contacts to arrange access and job scheduling
* Ensure all maintenance is delivered within agreed timeframes and in line with SLAs
* Monitor outstanding jobs and escalate delays to the Facilities Manager
* Keep subcontractor documentation up to date (RAMS, insurance, accreditations)
* Support in producing reports and performance data for contract reviews and audits

What We're Looking For

* Prior experience in a facilities, engineering, or service coordination environment
* Familiarity with JobLogic or a similar CAFM system is essential
* Excellent planning and organisational abilities
* Confident communicator with strong coordination skills
* Comfortable managing both internal and external schedules
* Competent in Microsoft Office (especially Excel and Outlook)
* Knowledge of statutory maintenance compliance (e.g., SFG20, HSE) is a bonus

Why Join Lovats Group?

* Join a progressive, fast-growing FM company with a strong reputation
* Office-based role at our new offices at Straiton Business Park, Loanhead
* Competitive salary and benefits package
* 37-hour working week (Monday–Friday)
* Friendly, professional team environment
* Career development and progression opportunities

Job Types: Full-time, Permanent

Benefits:

* On-site parking

Language:

* English (preferred)

Work Location: In person

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