Assistant manager - inverness

Every exceptional customer moment starts with our people. At TFG London, we believe that it’s our team who bring our house of brands to life. All our colleagues across Hobbs, Phase Eight, Whistles, and Inside Story play a vital role in our success story and that story is only getting more exciting! We're so excited to be opening our newest multi-brand store in Inverness and are looking for an Assistant Manager to join our team. Opening in October, our newest multi-brand store in Inverness will offer a premium shopping experience including a VIP styling suite and specialised collections from bridal to everyday, effortless fashion. We are looking for a full-time Assistant Manager to join our team. Who you'll be You are a customer-focused leader who thrives in a fast-paced retail environment and is passionate about delivering an exceptional customer experience. You enjoy developing others, coaching and upskilling team members to help them perform at their best and reach their potential. As a natural role model, you balance strong people leadership with commercial awareness, using your judgement and initiative to drive results while creating a positive and inclusive team culture. Assertive, approachable and engaging, you build strong connections with customers and share your product knowledge with credibility and enthusiasm. You bring energy, resilience and a hands-on approach, inspiring those around you while ensuring high standards are consistently achieved. What you'll do Lead by example on the shopfloor and ensure the delivery of outstanding customer service Assume all managerial duties in the absence of the Store Manager, striving to positively make an impact through efficient teamwork and leadership Maintain a commercial approach to role and operations, working closely with the Store Manager to maximise branch performance Assist the Store Manager in delivering the store vision and recognising key areas of strength within the team/store to anticipate future opportunities to keep our customers engaged What's in it for you? It’s not all about what you can do for us, we will give you the tools, the support, and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include: Free clothing allowance 70% off staff discount Financial and Wellbeing support Enhanced Maternity package Virtual GP service - 24/7 Plus much more! About You About Us Headquartered in London, TFG London comprises three premium British brands, including the leading womenswear retailers Hobbs, Whistles and Phase Eight. The business is wholly owned by The Foschini Group Limited, a leading South African retail Group with more than 4,000 outlets in 32 countries. TFG London has taken advantage of the challenging retail market to build a strong, profitable and growing presence within premium womenswear. It first acquired the international womenswear retailer, Phase Eight in January 2015. This acquisition was followed by that of the contemporary womenswear brand Whistles in March 2016 and premium British womenswear brand Hobbs in November 2017. With plans for future growth in its brand portfolio, both organically and through acquisition, both in the UK and internationally, w e are entrepreneurial in our spirit and passionate about exceeding our customers’ expectations in everything we do. TFG London Inclusion and Diversity statement of commitment: At TFG London and across all our brands we are committed to creating an inclusive culture that welcomes, develops and celebrates a diversity of backgrounds, experiences, cultural references and ideas and opinions within our business. We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.