Key Duties
Service responsibilities, including repair and maintenance, system installations, upgrades and training Reporting, including documentation, customer scheduling, team meetings and business collaboration Technical support to the sales team, product manager and wider internal teams Ensure excellent follow-up on all customer initiated issues Set objectives and manage results to improve repair service levels Work will take place in a varied range of scenarios including the workshop, hospitals, and theatres You will be engaging with key customers and stakeholders including Theatre Staff, EBME Staff and Managers, CSSD Staff, Procurement and Purchasing Staff
Package and Benefits
Basic salary £32,000 - £42,000 DOE 10% annual bonus Company Van Medical Insurance, Pension, Phone, Laptop, plus wider package
Key Skills, Qualifications and Client Requirements
* Degree in engineering medical electronics and camera technology or equivalent, at least one of the following :
* Electrical / Electronic / Telecommunications / Mechanical / Software Medical Physics Technology Subjects
* Fluency in both spoken and written (technical and medical) English
* Experience in medical electronics, combined with good mechanical skills
* Experience in the hospital environment and / or health care work
* Adequate IT-knowledge (Microsoft Office, Lotus Notes, MFG / Pro, PS3, Outlook)
If you're looking for a rewarding role where you can make a real difference in the healthcare sector, we want to hear from you! Apply now and join a team dedicated to delivering exceptional service and solutions.
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