Resource Manager Contract Lead
Join a dynamic team as a Resource Manager in Telford and play a pivotal role in delivering exceptional service excellence to our clients. This is an exciting opportunity to contribute to high-profile projects ensuring operational efficiency and client satisfaction in a fast-paced environment. As a key player in demand management, you will coordinate resources, manage stakeholder relationships, and optimise project delivery to support our clients' continued success.
Required Skills:
* Strong stakeholder management and governance experience
* Excellent analytical and reporting capabilities
* Attention to detail with a focus on accuracy and compliance
* Ability to adapt quickly in a deadline-driven environment
* Proven planning and organisational skills
* Experience in project support and process improvement
* Proficiency in MS Office tools (SharePoint, Teams, Outlook, Word, Excel)
* Solid understanding of data analysis and management
Nice to Have Skills:
* Experience with JIRA and JQL for response management
* Familiarity with service level agreements (SLAs) and performance metrics
* Prior experience in PMO or service delivery roles
* Knowledge of demand and resource management processes
Preferred Education and Experience:
* Relevant bachelor's degree or equivalent qualification
* Prior experience in resource or demand management within a consulting or IT environment is advantageous
* Demonstrated ability to thrive in a fast-paced, client-focused setting
Other Requirements:
* Willingness to work on-site during the training period, transitioning to a hybrid model (2 days/week in office)
* Candidates must be within commuting distance to Telford
* BPSS clearance is required
* Flexibility to work beyond standard hours when necessary to meet urgent deadlines
Ready to bring your expertise to a challenging and rewarding environment? Apply now and become a crucial part of our team, making a real impact on client success and project excellence