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Senior support assistant

West Bromwich
Coventry City Council
Support assistant
Posted: 17h ago
Offer description

Overview

Job Type: Permanent
Job Sector: Health, Medicine
Region: West Midlands
Location: Coventry, Copthorne House
Salary: £14.82 - £17.84 per hour depending on experience
Posted: 09/09/2025

Recruiter: Coventry City Council
Job Ref: coventrycc/TP/188/11539

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, accepting of all and free from discrimination and bias. We have a simple vision and strategy that defines what we are trying to achieve, our purpose and our approach which underpin the principles of Adult Social Care, and we continue to work in support of this. In a simple sense all our work, at whatever level should continue to support the strategy of: “Providing support, in the least intrusive manner possible, based on the assets, resources and abilities that are available to people”.

Our Values: In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.

Our Values are: Open and fair; Nurture and develop; Engage and empower; Create and innovate; Own and be accountable; Value and respect.


What is the job role?

This is an exciting opportunity to join our Housing with Care Team as a frontline manager. You will support the Assistant Manager and Registered Manager in the overall administration of a Housing with Care scheme. Supervising and working alongside a group of staff, deploying resources that meet the needs of tenants through person-centred service delivery. You will also be working closely with healthcare colleagues in a fast-paced environment to facilitate hospital discharges into our reablement flats. We are a CQC-registered service seeking highly motivated individuals who care about their community and want to enable people to live independently. Our goal is to assist tenants in maintaining their independence and achieving their desired outcomes. The Service delivers Care and Support to tenants in 6 of our Housing with Care Schemes, which are located across the city. You will be accountable for carrying out all duties and responsibilities with due regard to the City Council's Equal Opportunities. Providing a quality service by promoting the physical (including the administration of medication), emotional, social, and intellectual well-being of each service user. Ensuring that Health and Safety requirements are adhered to with due regard to service users, staff and all persons accessing our service. Safeguarding vulnerable adults. Making sure the service provided meets the needs and outcomes of each service user. Supporting the staff team to meet and excel the expected behaviour guidelines.


Qualifications and requirements

* All candidates must have the Right to Work in the UK. Sponsorship is not offered for this role.
* This post is exempted under the Rehabilitation of Offenders Act 1974, and appointment will be conditional upon a satisfactory DBS check.
* Two roles: 29 hours permanent post and 18.5 hours permanent post.
* Hours: rota-based shifts between 7.00am and 10.00pm, including alternate weekends and some bank holidays. Roles are city-wide contracts and may require work across six Housing with Care locations.
* Previous experience in Health or Social Care settings is essential. A relevant level 2 Qualification in social care, with the aim to achieve a Level 3 Diploma in Health and Social Care.
* A willingness to be flexible and to use initiative; ability to promote dignity, respect and choice at all times.
* We are not offering sponsorship for this post.


Additional information

Guaranteed Interview Scheme — As part of our commitment to inclusion, we offer guaranteed interviews for specific groups. To qualify, you must meet minimum requirements and identify with one of the criteria listed: Armed Forces members/veterans, current or former in care, or having a disability or long-term health condition. For full details on the application process, please read the attached Coventry City Council Application Process document on the jobs page.

Interview dates: 19 and 21 August 2025.

About Coventry: Coventry has a proud, innovative and creative spirit and a diverse workforce of around 5,100 staff. We are committed to excellence and aim to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things. If you join us, there is a rewards and benefits package available; for details visit Coventry City Council vacancies.

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