Commercial Administrator Birmingham Flannery Plant Hire is a leading provider of plant hire and specialist attachments to the construction industry across the UK and Ireland. With a comprehensive fleet of innovative machinery, we pride ourselves on delivering exceptional customer service and meeting our clients' project requirements. We are looking for an ambitious and detail-oriented administrator to join our commercial team. Responsibilities * Create and maintain datasets to support weekly and monthly internal audit reporting, ensuring accuracy and timely delivery. * Perform routine administrative and data tasks, including running reports, carrying out checks, tracking outcomes and resolving issues efficiently. * Monitor data quality, identifying and correcting errors to ensure consistent and reliable reporting. * Coordinate with internal teams to track audit actions, follow up on outstanding items, and ensure timely closure of audit gaps. * Contribute to the improvement of internal controls and procedures, supporting strong compliance and efficient operations. * Support with consolidated invoicing, including reporting, query resolution, and ensuring timely and accurate processing. * Track and follow up outstanding/aged invoices. * Maintain customer reports and schedules. * Assist with general administrative processes, maintaining a high level of accuracy and attention to detail. * Provide flexible, ad hoc administrative support as required across the team. * Identify opportunities to improve reporting and data management processes. * Implement improvements and simple automation to increase the efficiency and accuracy of reporting workflows. * Assist the wider business with ad hoc administrative requests, providing flexible support to departments as needed. * Support interdepartmental communication and coordination by maintaining documentation and tracking tasks. Technical Skills * Proficient with computer and IT skills, including keyboard and data input, as well as basic use of Word, Excel, email, and the internet. * Intermediate Excel skills, including the use of VLOOKUP/XLOOKUP, Pivot Tables, Copilot, and other data analysis functions. * Familiarity with various software systems used in data management, reporting, and administration. * Full UK driving licence (preferred). Preferred Skills * Strong interpersonal skills and the ability to work independently and take initiative. * Effective communication skills, both written and verbal, to interact with team members and other departments. * Excellent attention to detail and a commitment to maintaining high standards in data management and reporting. * Strong organisational skills to manage multiple priorities and deadlines. * A proactive and resourceful approach to work, with the ability to anticipate needs and address issues before they escalate. * A strong customer-focused attitude with the ability to handle customer inquiries and concerns professionally and efficiently. * Adaptability. * Ability to manage multiple priorities. * Comfortable working on different software systems. * Excellent time management and organisational skills are a must * Commitment to continuous personal and professional development, staying updated with industry trends and best practices. Benefits Competitive Salary: We offer a competitive salary and package that reflects your skills and experience. Generous Leave: Enjoy 24 days plus bank holiday annual leave and personal leave to support a healthy work-life balance. Professional Development: Access training, workshops, and seminars to enhance your skills and advance your career. Employee Assistance Programme: Access free, confidential support for personal and work-related issues. Environmental and Safety Commitment: Join a company that prioritises safety and sustainability, ensuring a safe and eco-friendly workplace. Modern Equipment: Work with modern plant and machinery. Team-Oriented Culture: Be part of a supportive team that values each member’s contribution. Recognition Programmes: Recognise and reward outstanding performance and dedication