A large and well-organised 11–18 secondary school in Croydon is seeking a proactive and resilient Attendance & Welfare Officer to join its pastoral team. This is a vital role focused on improving attendance, strengthening family engagement and supporting vulnerable students to access education consistently. The school serves a diverse South London community and has embedded clear behaviour and safeguarding systems. Attendance improvement is a key strategic priority, and the successful candidate will play a central role in driving measurable impact. The Role As Attendance & Welfare Officer, you will work closely with Heads of Year, safeguarding leads and senior leadership to monitor, analyse and intervene in cases of persistent absence. Your responsibilities will include: • Monitoring daily attendance and first-day absence procedures • Conducting attendance tracking and producing weekly reports • Meeting with families to address attendance concerns • Coordinating attendance panels and support plans • Liaising with external agencies and local authority services • Supporting safeguarding processes linked to absence This role requires a balance of data analysis, relationship-building and structured intervention. The School Environment This Croydon secondary school operates with clear expectations and a strong pastoral framework. Senior leaders are visible and supportive, and safeguarding procedures are robust and well documented. The school benefits from: • Established MIS attendance systems • Clear escalation pathways for persistent absence • Strong links with local services • A collaborative pastoral team The Attendance & Welfare Officer works as part of a wider safeguarding and pastoral network. Who We’re Looking For The successful candidate will: • Have previous experience in attendance, welfare or safeguarding within a school setting • Be confident analysing attendance data and identifying trends • Communicate effectively with families in sensitive situations • Demonstrate resilience and professionalism • Understand statutory attendance guidance and safeguarding responsibilities Experience working in a London secondary school environment would be advantageous. What’s On Offer • A meaningful role with measurable impact on student outcomes • Competitive inner-London salary • Supportive leadership and clear systems • Opportunities for professional development • A stable and well-managed working environment This is an excellent opportunity for an experienced attendance professional to join a structured and ambitious Croydon secondary school and play a central role in improving student engagement.