Ryman Manchester, England, United Kingdom
Opportunity to join our team as a Sales Assistant working 4 hours per week.
Responsibilities
* Act as an ambassador for Ryman and the wider Theo Paphitis Retail Group by showing interest in learning everything about the business and your role, and sharing this knowledge with customers
* Confidently and professionally handle customer complaints and difficulties, including returns, to ensure customer retention
* Achieve and strive to exceed KPIs and objectives set by Store Management Team and the business
* Engage with customers enthusiastically, establish customer needs and help them to purchase by matching products to those needs through knowledge of products, highlighting relevant promotions and upselling
* Carry out stock replenishment and, when required, maintain accuracy of stock systems
* Promote high visual merchandising standards; ensure store housekeeping standards are high and continually achieved
* Acquire a high level of product knowledge and continue to self-develop that knowledge
* Recognise and act upon opportunities to increase the value of sales by offering appropriate additional items
* Ensure compliance with all relevant Health and Safety policies
What we would like to see in you
* Passion for the Ryman Brand and our associated companies
* Passion for exceeding customer expectations
* Enthusiastic, driven and focused on achieving results
* Self motivated with an ability to work well independently and as part of a team
* Confident approach towards maximising sales opportunities
* Strong communication and teamwork skills
* A dedication to learning and developing your own skills
* Flexibility towards working hours and location
What we will offer you
* A passionate, dynamic team where your growth, ideas, and impact matter
* A competitive pay package
* Company pension scheme with the option to enhance
* Generous holiday allowance including an extra wellbeing day
* Training programme to help you excel in your role
* Opportunities through apprenticeship programs to build on your skills
* Access to mental health first aiders, wellness sessions, and support groups
* Exclusive discounts across all brands and benefits hub
* Cycle2Work scheme
* Long service and recognition awards
* Colleague referral scheme
Who are we?
Founded by Henry J Ryman in 1893, Ryman has been the go-to destination for stationery, office supplies, printing, technology, and more for over 130 years. We are part of the Theo Paphitis Retail Group, which also includes Robert Dyas, Boux Avenue, and London Graphic Centre. From our first store on Great Portland Street, we have grown to over 200 locations and a thriving website and app offering quality products and exceptional service. We believe in supporting our colleagues and equipping them with the tools and knowledge they need to grow, thrive, and have fun whilst doing it. At Ryman, all teams are passionate about retail. We put our customers first and have a common goal to keep them at the heart of everything we do. We are energetic and enthusiastic, delivering results through resilience, innovation, and adaptability. If you are a team player ready to make an impact, this could be the perfect role for you.
Ryman is an equal opportunities employer. Our policy is to recruit a diverse workforce and follow the guidelines of the Equality Act. Our mission is to welcome everyone and create inclusive teams. We celebrate difference, encourage everyone to join us, and be themselves at work.
PLEASE NOTE THIS JOB DESCRIPTION IS NOT EXHAUSTIVE AND YOU MAY BE REQUIRED TO CARRY OUT OTHER DUTIES AS AND WHEN REQUIRED.
Seniority level — Entry level
Employment type — Internship
Job function — Sales and Business Development
Industries — Retail
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