Admin and Clerical Officer, Temporary, East Belfast, £12.31 per hour Your new company Hays are recruiting for a temporary Administrative/Clerical Officer position in the healthcare industry, based in East Belfast. Your new role Input and extract patient information onto any relevant electronic information systems [e.g. Epic. PAS, Patient Centre etc.] in order to provide an effective and efficient service. Select patients from the lists in clinical priority and chronological order and offer appointment/ admission date. Have a working knowledge and understanding of targets and the Integrated Elective Access Protocols (IEAP). Adhere to this policy at all times. Scanning and uploading of documents onto electronic systems. Word processing /producing reports/working on computer systems. Supporting Team Leads to undertake patient information checks to assist audits. Actioning work queues to ensure patient data accuracy within epic. Responsible for assisting training and induction for new start staff within area of responsibility. Maintain electronic and manual Filing System. As and when required, provide cover for reception areas. Dealing with general enquiries/providing advice, which requires immediate action within definitive guidelines, protocols & policies. Responsible for prioritising own workload, maintaining diaries, making appointments, receiving and processing incoming mail/email in an accurate and timely manner in accordance with agreed procedures within area of responsibility Develop and maintain strong communication with a range of staff including Clinical and Nursing Staff and administrative staff across multiple teams and Directorates. Supervising staff and allocate work as appropriate. Responsible for assisting training and induction for new start staff within area of responsibility. Participate in quality improvement initiatives and assist in the implementation of new systems and procedures Preparation of statistical information e.g. Waiting Times. Dealing with requests for information. Arrange meetings as requested Take minutes of meetings as required. Sorting and responding to mail/emails as appropriate. What you'll need to succeed 4 GCSE’s Grades A-C to include English Language (or equivalent Qualification) plus 1 year’s administrative /clerical experience.ORNVQ Level 2 in Administration (or equivalent qualification) plus 1 year’s administrative /clerical experience.OR2 year’s administrative /clerical experience. 1 year’s word processing experience. Experience in using Microsoft packages to include WORD, EXCEL, and OUTLOOK. Ability to work as part of a team and ability to use own initiative. Excellent organisational skills with an ability to prioritise own workload. Effective communications skills to meet the needs of the post in full. The ability to work in a challenging and changing environment. The ability to ensure accuracy in own work. The ability to effectively use office admin systems such as diary management and filing systems. What you'll get in return £12.31 per hour Temporary for minimum of 3 months with possibility of extension 37.5 hours per week, 9-5 Mon-Fri Immediate start East Belfast Location What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4698503