Job Title
Security Officer at Mitie Cleaning & Hygiene Services
Job Overview
Support officer position requiring full driver’s licence and own transport. This is a mixture of days, nights and weekends.
Main Responsibilities
* To protect the customer's property, people and/or assets by providing security services in direct accordance with the site’s published Assignment Instructions (AI’s) and any subsequent changes.
* Deliver results that meet and/or exceed the key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
* Be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
* Fully and satisfactorily complete all tasks and duties on site as defined within the published Assignment Instructions (AI’s).
* Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
* Be compliant with industry and statutory legislation (obtain required licences such as front‑line licence in either Security Guarding or Door Supervision and a CCTV PSS SIA Licence). Renew licences 16 weeks before expiry.
* Comply with legal obligations and safety requirements of the role. Follow instructions and procedures appropriately without unnecessarily challenging authority.
* Work in a systematic, methodical and orderly way.
* Look out for and immediately report any health and safety hazards or potential hazards on site.
* Stay alert to any threats or changes within the work environment to take appropriate action to reduce the chance of disruption, loss or damage.
* Use common sense and initiative by immediately involving others if a situation appears to become threatening.
* Maintain professional conduct in the face of difficult situations and challenging customers.
* Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the incident report process.
* Keep to schedules and demonstrate commitment to Mitie and the client.
* Ensure check calls are carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
* Call emergency services and communication centre to report all incidents.
* Fully and satisfactorily complete all required competency training.
* Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
Qualifications
* Previous security experience.
* SIA licence.
* SC clearance desirable.
* Full driver’s licence and own transport.
Benefits and Development
Our market‑leading flexible benefits scheme includes:
* Virtual GP on hand for you and members of your household.
* Financial wellbeing assistance through a salary finance scheme (access 50% of earned pay before payday). Salary Finance also offers competitive loans.
* Flexible benefits platform Choices to customise benefits such as dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and more.
* High‑street discounts via MiDeals platform, cycle‑to‑work scheme.
* Life cover (greater of equivalent annual salary or £10,000).
* Save‑as‑you‑earn scheme and Mitie Matching Share Plan.
* Mitie Stars recognition with monthly cash prizes and chance to win £10,000.
We offer diverse training and development opportunities. If you have a disability or long‑term condition and need reasonable adjustments during the recruitment process, contact us at [email].
Job Details
* Seniority level: Entry level
* Employment type: Full‑time
* Job function: Other, Information Technology, and Management
* Industries: Facilities Services
Join our Mitie Team. Together our diversity makes us stronger.
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