Conference & Events Manager - Hampshire
Situated in the heart of the New Forest, Beaulieu offers a versatile and unusual venue for events such as conferences, dinners, wedding receptions, or family fun days. With historic buildings like Palace House, the Domus in 13th Century Beaulieu Abbey, and the National Motor Museum, we provide exceptional meeting and event facilities on the south coast. Our modern conference facilities, historic settings, and unique event spaces are ideal for various occasions, including meetings, banquets, summer parties, and weddings.
About the role: As Conference & Events Manager, you will be a hands-on leader responsible for delivering excellent service in a fast-paced environment. Your duties will include:
* Overall responsibility for high standards in weddings, client events, and small meetings, ensuring excellent customer service.
* Working closely with the General Manager and Sales Manager.
* Leading and managing a large, variable team.
* Training, developing, and upskilling the team, with a focus on PDP for internal growth.
* Creating rotas aligned with budget and business needs to ensure appropriate staffing levels.
* Managing customer feedback and implementing action plans.
* Overseeing all C&E bookings, upselling, and understanding client requirements.
Requirements:
* Knowledge and experience within events and hospitality departments.
* Previous team management experience.
* Excellent people management and communication skills.
* Strong organizational skills.
* Flexibility regarding working hours.
* Experience leading teams to deliver results.
* Ability to work under pressure and multi-task.
* Understanding of P&L accounts.
About us: Part of Compass Group UK&I, Restaurant Associates provides exceptional hospitality through food, drink, and services. We collaborate with partners and clients to achieve great results, delivering employee dining and memorable experiences in iconic cultural and heritage destinations.
Benefits include:
* Contributory pension scheme
* Career development through Career Pathways and MyLearning programs
* Digital GP and wider healthcare benefits
* Travel discounts with TUI, Expedia, Booking.com, and more
* Food shopping discounts at Tesco, Sainsbury's, Morrisons, and others
* Up to 44% off cinema tickets
* Cash rewards on spending
* Free wellness, mindfulness, and exercise classes
* Discount sharing with friends and family
#J-18808-Ljbffr