IT Support & Technical Specialist ? Automotive Technology
Join to apply for the IT Support & Technical Specialist ? Automotive Technology role at TieTalent
IT Support & Technical Specialist ? Automotive Technology
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Join to apply for the IT Support & Technical Specialist ? Automotive Technology role at TieTalent
Sponsorship not available - UK right to work required Weekend rota with remote working included
We're hiring two IT Support & Technical Specialists for a growing automotive tech business in the Warwickshire area (commutable from Birmingham, Solihull, Redditch, Worcester). This is a chance to use your IT skills across software, ECU calibration and data projects in a supportive, tech-driven team.
You don't need a software engineering background - proven IT support experience, problem-solving ability and the drive to learn are what matter. Full training, including ECU reads and mapping, is provided.
We're looking for someone both technically capable and personable: confident speaking with clients, explaining solutions clearly, and bringing a friendly, professional approach alongside your technical know-how.
Key Responsibilities
* As an IT Support & Technical Specialist, provide 2nd and 3rd line technical support to customers and colleagues.
* Troubleshoot issues, resolve escalations, and deliver clear technical guidance.
* Develop, maintain, and improve internal software applications and tools.
* Work on vehicle/ECU mapping and reading projects (full training provided).
* Analyse data and outputs from software tools to ensure accuracy and reliability.
* Document processes and contribute to ongoing product and process improvements.
* Operate within a flexible shift pattern, including weekend cover on a rotational basis - with the benefit that weekend shifts are worked from home.
About You
* Proven experience in IT, technical support, or a related role.
* Background in software engineering or development is a bonus but not required.
* Strong understanding of IT systems and ideally some knowledge of the SDLC.
* Analytical mindset with confidence handling data and numerical outputs.
* Interest in automotive technology and ECU mapping (desirable, not essential).
* Excellent communication skills, able to support both technical and non-technical users.
* Proactive, detail-oriented, and able to adapt to new technologies quickly.
What's on Offer
* Competitive salary depending on experience.
* Two IT Support & Technical Specialist positions available - genuine growth, not just backfill.
* Full training and support, including the opportunity to gain international qualifications.
* A supportive, friendly, and tech-driven culture that prioritises growth and career development.
* The chance to work on cutting-edge automotive technology projects at the forefront of innovation.
* A varied role that combines IT systems, customer support, data analysis, and mapping.
This IT Support & Technical Specialist role, based in the Warwickshire area near Birmingham, can also be found under: IT Support Engineer 2nd Line Support 3rd Line Support Technical Support Analyst IT Systems Specialist Technical Support Engineer
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
* Industries
Technology, Information and Internet
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