Supervisor - 20 hours
SPAR Culloden
C J Lang & Son Ltd is the wholesaler for SPAR Scotland, the largest symbol group in Scotland with over 300 convenience stores across the country. We are a family-owned Retail and Distribution business with our Head Office based in Dundee. We are proud to serve local communities through our Company Owned SPAR Stores throughout Scotland and have a distribution network covering countryside to coast backed by outstanding operational organisation.
We are looking for a Supervisor to join our team at SPAR Culloden
As a Supervisor you will work as part of a team to deliver exceptional customer service at all times whilst upholding the Company Values. This will involve assisting the Store Manager with the day to day running of the store.
ACTIVITIES
Provide friendly, efficient customer service to meet customer needs in all areas of the store (Retail, Food to Go, PO Local)
Responsible for opening and closing of the Store
Attend call outs if the store alarm is activated during non-trading hours
Supervise and support team members on shift, allocate tasks to ensure duties are completed in a timely manner
Cash up and balance tills in line with company cash procedures
Promote the image and brand of our company through professional behaviour and personal presentation ensuring you are smart and ready for work at all times
Merchandise store according to store standards and company planograms
Actively sell and promote offers to customers
Process all sales transactions accurately and in line with Company procedures
Adhere to all Company security measures to protect colleagues and stock
Use the relevant systems for price checking, Shelf Edge Labelling (SEL) and stock control
Deputise and provide cover for the Store Manager in their absence
Follow all current Company procedures in line with current legal requirements
Complete all relevant training requirements to fulfil the role
Maintain a high standard of cleanliness in the store at all times
SKILLS & QUALITIES
Ability to lead a team
Excellent customer service
Strong communication skills
Effective delegation skills
Good attention to detail
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