Overview
Title: Assistant Housekeeper
Location: Osborne House, York Avenue, East Cowes, Isle of Wight, PO32 6JY
Salary: £12.39 per hour / 8 hrs per week
Contract: Permanent
Reference: 16202
About the role
We are looking for an Assistant Housekeeper to join our team at Osborne House. The role is part time and permanent, working 8 hours per week.
The Benefits → this section is re-presented below as a list in the Benefits subsection.
Benefits
* Salary from £12.39 per hour, depending on skills, experience and location
* 25 days' holiday plus bank holidays, pro rata, rising to 28 days after 3 years
* Matched pension contributions up to 10%
* Flexible hours
* The opportunity to progress your career within the heritage sector
* Subscriptions to professional bodies
* Free access to all English Heritage sites for you and up to six friends and family members
* 25% discount in our shops and cafes
* Enhanced maternity, paternity or shared parental leave
* Options to buy additional leave
* An inclusive working atmosphere where everyone is supported from all backgrounds, religions and with different needs
* Opportunities to attend live music and history events
Role expectations
This is a great opportunity for someone who has enthusiasm and passion for hospitality and to join the Osborne team.
* As an assistant housekeeper, you will clean and present the holiday cottages to a high standard to maintain the Visit England 5 star award.
* Working along with a small team, you will play an active part in helping our guests enjoy their stay. There are ongoing tasks throughout the year to ensure we provide the best comfort and enjoyment for each visit.
Requirements / Qualifications
* Excellent customer service skills to ensure each visit is pleasurable for the guests.
* Experience of cleaning and presenting accommodations to a high standard.
* Using your own initiative, managing your own time and completing tasks.
* General awareness of health and safety and security issues.
Interviews will be held in the week commencing 13th October 2025 on site at Osborne House.
If you would like to talk to us about workplace adjustments or working patterns, please contact Mikayla Mursell, Osborne Site Supervisor, at mikayla.mursell@english-heritage.org.uk
No agencies please.
Find out more
Find out more about us and what we do: https://www.english-heritage.org.uk/about/
You can also meet some of our people and hear about why they enjoy working with us: https://www.english-heritage.org.uk/about/our-people/careers-with-us/
Everybody's welcome at English Heritage
Forget the stereotypes. It takes thousands of people from every background to care for England's heritage and open it up for everybody to enjoy. We're looking for every type of person with every kind of skill and experience, and we're committed to making sure that English Heritage is an equitable, diverse and inclusive place to work. You can connect with others through our EDI networks as a member or ally. These include Ethnic Diversity, Faith & Belief, Social Equity, LGBTQ+, Neurodivergence, Age, Disability and Gender Health and Wellbeing.
We take wellbeing seriously. We are committed to ensuring everyone feels safe at work and can carry out their role. To support this, we have a network of Mental Health First Aiders, regular information and awareness events, unlimited access to an Employee Assistance Programme and work with our people to implement reasonable adjustments.
You will need to refer to the following documents when completing your application.
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