Role Overview: We are seeking a Housing Officer to provide high-quality neighbourhood-based housing management to the residents of the Stable Way Travellers Site in Kensington and Chelsea. This role is key to supporting a traditionally underserved community and delivering essential tenancy management and community engagement services with sensitivity and professionalism. Key Responsibilities: * Deliver frontline housing management services to residents at Stable Way. * Manage tenancies, including sign-ups, sustainment, and enforcement as required. * Respond to tenancy-related issues, including ASB, arrears, and complaints. * Conduct regular estate inspections, identifying health, safety, and maintenance concerns. * Collaborate with other council departments and external partners to support residents’ wellbeing. * Build strong, respectful relationships with the Traveller community. What We’re Looking For: * Experience in housing management or tenancy services, ideally within a local authority. * Comfortable working in a culturally sensitive environment with diverse communities. * Strong interpersonal and communication skills. * Able to work flexibly across a 7-day rota. * Knowledge of the Traveller community and their housing needs is highly desirable. If interested in this role please send your CV to Lee-Jaun at Coyle Personnel Ltd