Imaging Administrator | Imaging Department | Private Hospital | 37.5 hours per week | Worcester | Excellent benefits
Spire South Bank Hospital are looking for an experienced administrator to join our Imaging department on a full-time basis.
Our vision is to be recognised as a world class healthcare business bringing together the best people who are dedicated to developing excellent clinical environments and delivering the highest quality patient care.
Spire South Bank Hospital has been in operation for 30 years providing quality private healthcare to the local population and beyond, earning a reputation as a leader in Worcestershire. We work with some of the areas most experienced Consultant Surgeons, Anaesthetists and Physicians to deliver tailored, personalised care and are proud of the positive patient feedback we consistently receive.
Duties and responsibilities
As Radiology Administrator you will assist a multi-disciplinary team to provide exemplary patient administration within the radiology department, providing an efficient bookings service and operating within set protocols.
1. Welcoming, registering and booking appointments for all patients in a warm, professional and caring manner
2. Provide and maintain an efficient bookings system for all in and out-patients using a computerised system (SAP and RIS) for GPs, consultants and other users
3. Collate all necessary paperwork to enable radiographer/radiologist to undertake/report the examination
4. Responsibility for the efficient management of imaging bookings, liaising with department staff as appropriate
5. To present a professional, smart image at all times, ensuring adherence to the uniform policy
6. Manage the department phone calls in a professional and efficient manner, ensuring all calls or enquiries are responded to in a timely manner. are responded to in a timely manner
Who we're looking for:
7. Experience of face to face customer/patient interaction
8. Has excellent Administration skills using different databases and systems (training will be given)
9. Exceptional phone manner
10. Having previous medical knowledge would be advantageous but not essential
11. Enthusiastic and energetic professional
Benefits:
We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
12. 35 days annual leave inclusive of bank holidays
13. Employer and employee contributory pension with flexible retirement options
14. ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
15. Free Bupa wellness screening
16. Private medical insurance
17. Life assurance
Our Values:
We are extremely proud of our heritage in private healthcare and of our values as an organisation:
18. Driving clinical excellence
19. Doing the right thing
20. Caring is our passion.
21. Keeping it simple
22. Delivering on our promises
23. Succeeding and celebrating together
We commit to our employees’ well-being through work life balance, on-going development, support and reward.
Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.
Spire Healthcare are proud to be an equal opportunities employer.
We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it’s their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.
Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.
For us, it's more than just treating patients; it's about looking after people.