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Business Analyst (Marketing Cloud), Basildon
Client: OSF Digital
Location: Basildon, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views: 2
Posted: 22.08.2025
Expiry Date: 06.10.2025
Job Description:
Who we are
OSF is an innovative and prominent Salesforce-exclusive transformation partner. As a trusted member of the Salesforce family, OSF has received significant investments, including Salesforce Ventures, and has established itself as a leading partner. Our focus is to provide comprehensive advisory support across the entire Salesforce customer 360 platform, helping clients envision and reshape their future with new possibilities or rapidly advancing their Salesforce journey.
Responsibilities
* Advise customers and prospects on the use of Marketing Cloud and Data Cloud systems, such as Salesforce Marketing Cloud, Data Cloud, or Selligent.
* Support technical implementation on systems like Salesforce Marketing Cloud, Data Cloud, Selligent, or Emarsys.
* Configure, integrate, and optimize customers' Marketing Cloud and Data Cloud environments to improve personalization, segmentation, and cross-channel activation.
* Participate in customer meetings, workshops, and marketing and sales activities.
* Leverage Data Cloud capabilities for identity resolution, real-time data activation, and analytics to support marketing and CRM strategies.
Requirements
* Practical experience in a similar field is valued over formal degrees.
* Experience with Marketing Cloud and Data Cloud systems and eCommerce platform integrations.
* Knowledge of digital marketing, CRM, and ideally Salesforce Marketing Cloud and Data Cloud certifications.
* HTML knowledge and basic understanding of Java, JSP, or PHP; experience with Pardot, Datorama, or Interaction Studio is a plus.
* Experience with SQL and large-scale customer data platforms.
* Ability to communicate complex concepts clearly in writing and verbally.
* High reliability, attention to detail, and ability to provide pragmatic, rapid support to clients.
OSF Digital is an equal opportunity employer, welcoming all individuals regardless of gender, race, ethnicity, disability, sexual orientation, religion, or other protected categories.
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