Team Manager (10036) Job description An exciting opportunity to join Certitude as a Team Manager at our Lambeth Living Well Network Alliance, as we continue to grow as London’s leading adult social care provider. Salary: £34,914 per annum Hours: 37.5 hours Job Type: Permanent – Full time Location: Lambeth – Brixton Positions Available: 3 Benefits - A stimulating work environment full of opportunities to learn and develop - 25 days annual leave bank holidays & enrolment onto a pension scheme - 24-hour Employee Assistance - Paid Enhanced DBS - Eye care vouchers & Perkbox (employee benefits platform – for wellbeing and discounts) - Salary sacrifice schemes available: Travel to work loan, Cycle to Work Scheme, Gym Membership & Tech Purchase About the role With the Living Well Centre being redesigned, 3 Team Manager positions have become available. Each Team Manager will be responsible for a department in the Centre – Integrated Peer Support, Re-enablement Support and Living Well Support. As the Team Manager, you will be responsible for leading a team of core support staff, who provide support to people with a range of low to high support needs. You will work with the other 2 managers as part of a unified management team to deliver a seamless and safe service that meets the needs of the people we support, staff teams, and Lambeth Alliance colleagues. Duties will include: - Actively lead the team’s development by providing coaching and training colleagues in person centred support practices and approaches. - Effectively manage risks of the people we support through ensuring team members understand what is important to the individual(s), involving their families, wherever possible, and ensuring decisions are accurately recorded. - Develop and maintain links with relevant professional bodies, implementing changes in practice with the team and the organisation. - Support individual(s) to plan, match and decide which activities and colleagues will support their hobbies, interests, education and training, faith and socialising preferences. - Attend monthly Performance & Quality Meetings, contributing to the continuous improvement of services, with responsibility for reviewing and understanding service data. Includes identifying performance concerns, providing a clear narrative around any issues, and presenting a realistic, actionable plan to improve or maintain key performance indicators (KPIs). - Carry out regular 121s, team meetings and annual reviews with all team members, giving and acting on received feedback and identified development needs. About you To be a Team Manager at Certitude, the following are essential: - Experience of supporting people with a learning disability or mental ill health who require practical and/or emotional assistance and support to develop friendships and relationships - Experience of developing strong relationships with individuals and families built on trust and respect - Experience of managing budgets - Knowledge of CQC Regulations, Essential Care Standards, Safeguarding and regulatory frameworks - Able to motivate others and build their confidence to try new things and meet new people and organise others to get things achieved - Able to analyse information to write succinct and accurate reports About the Organisation We have a passion for life and make it our mission to support people in living the life they desire, whatever that may be. We care about the people we support and the work we do, and we would love for you to join us at Certitude. Read more about us on our website and visit our work for us page. You can also learn about us through our Values and Behaviours. Do you want to be a Team Manager at Certitude? Select the apply button shown to complete an application form and someone from the Recruitment Team will be in touch! If you have any questions, please email us. All our posts are subject to an Enhanced DBS disclosure as well as a full employment history and employment references. We are committed to equal opportunities in employment and the support provided and we welcome applications from all sections of the community. We reserve the right to close vacancies before the date stated when we have received sufficient applications from which to make a shortlist. You are advised to submit your completed application form as soon as possible to have the best chance of being considered. Team, Manager, Leader, Manage, Teams, Centre, Mental Health, Support, Charity, Charities, Third Sector, Learning Disabilities, Social Care, Voluntary Sector, Community Development, Brixton, Vulnerable People, Not for Profit, NFP, Lambeth