About Us
Club L London are the next-generation online retailer refining accessible luxury for forward-thinking women worldwide. Delivering timeless and trend-oriented styles in sizes 4-20 for every life moment, we design proudly in-house in the UK; with premium quality, exceptional fit and affordable style at the forefront.
Collaboration, communication and curiosity drive our extraordinary workforce – an ambitious team of diverse, experienced and up-and-coming talents that we think you’d fit right into.
A role at Club L is more than a job, it’s a lifestyle for the innovative, inspired and intuitive thinker.
The Role
We are looking for a commercially minded and detail oriented Product Manager to oversee the end to end lifecycle of our products.
You’ll be responsible for maintaining the range plan, critical path management, and continuous product analysis, including returns data. This role bridges the gap between our design, production, merchandising and marketing teams. If you are detail-oriented, analytically minded, and product obsessed we’d love to hear from you!
Roles And Responsibilities
* Manage the end-to-end critical path to ensure product lands at the right time and workflow runs smoothly.
* Work closely with the wider product team including design, merchandising, and marketing teams to align collections and launch dates.
* Ownership of the range plan and ensure all product data is accurate.
* Manage ad hoc projects and implement new ways of working to drive efficiency across the product teams.
* Analyse and present key supplier and product team KPIs such as margin, hit rate and lead times.
* Conduct detailed returns analysis to understand product faults, fit issues, or customer dissatisfaction and advise actionable insights for the wider team.
* Support the CEO and Head of Product with ad hoc reporting and analysis as required.
* Have a strong commercial eye and understand the brands vision to support the growth of the business.
* Management and support of the Product Admin Assistants to ensure their workload if effectively prioritised based.
What does good look like?
* Proven experience in merchandising or product analysis, ideally within retail or fashion.
* Strong analytical skills with the ability to interpret data and translate it into actionable insights.
* In-depth knowledge of returns data and supplier KPIs.
* Excellent communication and collaboration skills, with the ability to work cross-functionally.
* Process driven and ability to implement new ways of working that fit the business as it continues to grow.
* Ability to manage multiple priorities and work in a fast-paced, deadline-driven environment.
* Experience in leading and developing a team.
* Proficient in Microsoft Excel and buying/planning software.
What's on offer?
* Bi-annual bonus scheme
* 25 days' annual leave (plus bank holidays)
* Extra day off for your birthday
* Flexible working hours around core hours of 10-4
* Cycle to work scheme
* Enhanced pension contribution
* Enhanced maternity and sick pay
* 40% staff discount across Lavish Alice and Club L products
* Healthcare Cashplan
* Free onsite gym with PT classes
* Social events
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