Details
Reference number
421448
Salary
£44,720 - £52,130
New entrants to the Civil Service will start their role on the salary band minimum: £44,720 for National roles. £48,720 for London Roles.
A Recruitment Retention Allowance (RRA) of up to £8,300 is available for candidates who demonstrate exceptional skills and experience.
A Civil Service Pension with an employer contribution of 28.97%
GBP
Job grade
Senior Executive Officer
Contract type
Permanent
Business area
HO - Digital Data and Technology - Delivery
Type of role
Digital
Information Technology
Working pattern
Flexible working, Full-time, Compressed hours
Number of jobs available
1
Contents
* Location
* About the job
* Benefits
* Things you need to know
* Apply and further information
Location
Croydon, Manchester
About the job
Job summary
As a Technology Delivery Manager, you will be accountable for the performance of a team and the delivery of technology products and services. You will set up your team for success and represent them to stakeholders and suppliers, building successful relationships across and beyond the organisation. You will find and remove blockers and inefficiencies, using data to continually push for better ways of working, leading to better outcomes.
Joining the Home Office Technology Delivery community, you will share knowledge and experience with colleagues across the department and wider Government, building skills and helping to apply good practice and standards.
You will support the UK's security and prosperity through the products and services that you help to deliver.
Due to business requirements this post is available on a Full Time/Flexible Working basis. Where business needs allow, some roles may be suitable for a combination of office and home-based working. Where this is the case, employees will be expected to spend a minimum of 60% of their working time in the office.
We value diversity and inclusion and welcome applications from the widest diversity of backgrounds, cultures, and experiences. We particularly encourage applications from women, people with disabilities and LGBT+ as they are currently under-represented in the Home Office at this grade level. Appointments will be made on merit based on fair and open competition.
Job description
Migration and Borders Technology Portfolio (MBTP) is part of the Digital, Data and Technology (DDaT) Directorate in the Home Office. MBTP is a Portfolio of around 3,500 dedicated professionals made up of civil servants and suppliers working together to develop some of the most challenging and transformative technology products, supporting critical programmes within the Migration and Borders system. Working closely with colleagues in the Migration and Borders mission, we also support a number of the Home Office's capabilities such as Customer Services, Immigration Enforcement and Border Force. We jointly design services, build, run and sustain them to enable some of the government's most important strategic outcomes, notably the legitimate movement of people and goods to support economic prosperity.
As a Technology Delivery Manager, your main day to day responsibilities will be to:
* Take responsibility for your team's delivery of technology products and services, facilitating and coaching in using the most appropriate methods to explore needs, solve problems and deliver. Work with the team to continuously monitor and improve processes and performance.
* Contribute to the creation and maintenance of realistic plans and keep delivery on track within quality, cost, and time constraints. Remove blockers to the success of your team, involving stakeholders and engaging with governance as appropriate.
* Develop a motivated, functioning team, empowering collaboration and delivery while giving direction and constructive feedback. Monitor the profile and health of your team, working with them to resolve issues.
* Manage risks, issues, and dependencies appropriately.
* Engage with and influence relevant technical and non-technical stakeholders. Contribute to efforts to develop and enhance stakeholder relationships.
* Act as a routine contact point for suppliers involved in delivery. Monitor supplier performance and help to resolve problems with suppliers.
Person specification
Please note that this role requires Security Clearance, which would normally need 5 years' UK residency in the past 5 years.
Essential skills:
You'll have a demonstrable passion for delivery with the following skills or strong experience in:
* Understanding different delivery approaches, such as Agile and Waterfall, identifying the most appropriate methodology for the situation, and helping a team to implement and improve processes.
* Facilitating the delivery of technology products and services throughout their life cycle.
* Creating the best team makeup for the situation and bringing people together into a motivated team.
* Identifying and managing risks, issues, and dependencies.
* Communicating between technical and non-technical stakeholders and effectively managing stakeholder expectations.
* Working with operational colleagues, or a business stakeholder, to deliver technology change projects and products.
* Monitoring the performance of suppliers and acting as a point of contact with them.
SFIA capability framework
Skills for the Information Age (SFIA) is the technical framework that sets the standard capability and development of all levels in the Home Office. This is a link to the capability framework: All skills A - Z English (sfia-)
We use set SFIA technical skills to form our interview questions and we will assess you against these technical skills during the selection process.
The essential skills listed above are reflective of the Home Office Government Digital and Data Profession Career Framework (based on the industry standard SFIA framework- Use the SFIA Levels of responsibility to understand what would be expected for each technical skill listed). Please see below for the relevant skills for your role:
SFIA Technical skills:
Strategy and Architecture
* Governance, Risk and Compliance
* Risk Management (BURM) – level 3
Change and Transformation
* Change Implementation
* Project Management (PRMG) – level 3
Relationships and Engagement
* Stakeholder Management
* Stakeholder Relationship Management (RLMT) – level 3
* Supplier Management (SUPP) – level 3
* Team Dynamics and Collaboration (HO33) – level 3
People and Skills
* Stakeholder Management
* Organisational Facilitation (OFCL) – level 3
Behaviours
We'll assess you against these behaviours during the selection process:
* Communicating and Influencing
* Making Effective Decisions
* Seeing the Big Picture
Technical skills
We'll assess you against these technical skills during the selection process:
* Project Management (PRMG) – level 3
* Supplier Management (SUPP) – level 3
Benefits
Alongside your salary of £44,720, Home Office contributes £12,955 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
You'll also have access to the same benefits available to all civil servants in the Home Office:
* A highly competitive pension with an employer contribution of 28.97%.
* 25 days annual leave on appointment rising 1 day per year up to 30 days, plus 8 days public holidays and 1 day for the King's Birthday.
* Flexible working options to enable you to achieve the work life balance that is right for you including: Full time, part-time, flexi time, compressed hours and job sharing.
* A hybrid working model of a minimum 60% of your contracted hours in the workplace and 40% remote.
* Training and development opportunities tailored to your role, including access to technical and professional accreditations.
* Access to funded qualifications (subject to approval).
* A culture encouraging inclusion and diversity.
* Enhanced parental leave schemes.
* Annual performance-based bonus and recognition awards.
This link is to a short guide to employee benefits: Benefits - Home Office Careers.
Things you need to know
Selection process details
This vacancy is using Success Profiles, and will assess your Behaviours, Experience and Technical skills.
As part of the application process, you will be required to submit both a Personal Statement (up to 1000 words) and a CV. Please note that both your CV and Personal Statement will be assessed as part of your application. It is important to ensure that both components are completed thoroughly.
Please note your personal statement should include all your relevant experience that relates to our essential skills criteria listed in the advert and role description. Use STAR format in your examples.
Further details around what this will entail are listed on the application form.
Remove information that identifies you (for example your name, age or place of education) so that you will be judged on merit alone and not your personal background, circumstances, race or gender. (Do NOT include e-mail addresses or links to online profiles, resumés, or prior work, either personal or business. Active links or e-mail addresses will result in your application being rejected).
Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. All applications are screened for plagiarism, copying, and generating of examples/ answers from internet sources including Artificial intelligence. If detected, the application may be withdrawn from the process.
Further action, including disciplinary action, may be considered in such cases involving civil servants. Providing false or misleading information would be contrary to the core values of honesty and integrity expected of all civil servants.
Sift stage
The sift will be held on the Personal Statement and CV.Please read the essential skills for this position carefully. We will only consider those who meet the listed requirements.
In the event of a high number of applications received, an initial sift may be held on the Personal Statement.
Interview stage
Candidates reaching the required standard will then be invited to attend a final interview. The interview will assess your Technical Skills (SFIA Framework) and Behavioursusing technical and behaviour-based questions.
Sift and interview dates
Sift will be conducted during the week commencing 26th August 2025.
Interviews will be held week commencing 15th September 2025 (Subject to the Panel's operational requirements/priorities).
Interviews will be conducted remotely via MS Teams.
We will try to meet the dates set out in the advert. There may be occasions when these dates will change. You will be provided with sufficient notice of the confirmed dates.
Reserve list
A reserve list of successful candidates will be kept for 12 months. Should another role become available within that period you may be offered this position.
Similar roles
Job offers to this post are made on the basis of merit. We often have similar roles available at different grades. If a candidate is suitable for a similar role or a lower grade than they have applied for, we may offer the candidate that role without the need to go through a further selection process providing the role has the same competencies and essential skills.
Visa sponsorship
We are unable to sponsor any individuals via Skilled Worker Sponsorship / Tier 2 (General) work visas as we do not hold a UK Visa & Immigration (UKVI) Skilled Worker License.
Recruitment & Retention Allowance
This post is eligible for a DDaT Recruitment Retention Allowance. Successful candidate with exceptional skills and experience may apply for a Recruitment and Retention Allowance. This allowance is subject to an initial review within six months of taking up the post and thereafter an annual review in line with the departmental priorities and could be reduced or withdrawn at any time.
Further information
In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct.
If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre- stating the job reference number in the subject heading.
If you are invited to an interview, you will be required to bring documentation for the purposes of establishing your identity.
You will need to meet the nationality requirements for this role and obtain the necessary security clearance to take it up.
For meaningful security checks to be carried out, individuals need to have lived in the UK for a sufficient period of time. Learn more on our website. Security Checks - Home Office Careers
For further information on National Security Vetting please visit the Demystifying Vetting website.
Visa sponsorship
We do not sponsor individuals via Skilled Worker Sponsorship / Tier 2 (General) work visas.
Reasonable Adjustments
If a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should:
* Contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs
* Complete the "Assistance Required" section in the "Additional Requirements" page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a language service professional
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
Feedback
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check .
See our vetting charter .
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This job is broadly open to the following groups:
* UK nationals
* nationals of the Republic of Ireland
* nationals of Commonwealth countries who have the right to work in the UK
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
* individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
* Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .
Apply and further information
This vacancy is part of the Great Place to Work for Veterans initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job contact :
* Name : AC Recruitment Team
* Email :
Recruitment team
* Email :
Further information
If you feel that your application has not been treated in accordance with the recruitment
principles, and wish to make a complaint, then you should contact in the first instance
If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission