Are you the right applicant for this opportunity Find out by reading through the role overview below.
Location: Butetown, Cardiff, CF10 5
Pay Rate: £13.86 per hour
Hours: Approx. 42 hours per week
Shift Pattern: 4 on / 4 off – nights only
Shift Times: 20:00 – 08:00
We are currently recruiting Security Concierge Officers on behalf of our client for a brand-new residential development in Butetown, Cardiff. This is a lone-working, front-of-house night role, focused on delivering a professional, customer-led service to residents while maintaining site security.
Key Responsibilities
Front-of-house concierge and reception duties
Meeting and greeting residents and visitors
Handling resident queries in a professional and courteous manner
Conducting patrols of the building as required
Monitoring and responding to alarm activations in line with site procedures
Managing telephone enquiries
Escalating incidents and issues in accordance with company procedures
Supporting waste management and ensuring common areas remain clean and tidy throughout the shift
Requirements
Valid SIA Door Supervisor licence (preferred)
Previous experience in a front-of-house or concierge role is desirable
Excellent xlqdzyr customer service and communication skills
Confident dealing with residents and resolving issues effectively
IT literate
Able to work independently in a lone-working environment
Willing to work overtime when required
This is an excellent opportunity to join a new residential development and play a key role in delivering a safe, welcoming environment for residents