South West based charitable housing association BCHA was founded over 50 years ago with a continuing mission to meet housing need and end homelessness. We aim to achieve this through the building and provision of affordable and secure homes, and by supporting individuals to take control and lead independent, fulfilled lives. Whether we are developing sites or supporting people with housing, learning or living skills, we believe in equality, the importance of every individual and the right to be valued and treated with dignity and respect. Our doors are open to everyone.
Are you passionate about making a real difference in people’s lives?
Join BCHA’s Psychologically Informed Service, where every day is an opportunity to empower individuals to build confidence, resilience, and independence.
As a Support Worker, you’ll play a key role in developing customer-led, person-centred support for people experiencing or approaching a mental health crisis. You’ll provide information, advice, and compassionate support — helping individuals take the next steps towards a more stable, independent future.
Working as part of a dedicated and professional team, you’ll contribute to a high-quality, safe, and dynamic service, guided by our shared values, vision, and strategic objectives. Within the BCHA Psychologically Informed Framework, you’ll help customers make lasting, positive changes that truly transform lives.
💡 What You’ll Do
* Deliver person-centred, psychologically informed support to individuals in or nearing mental health crisis.
* Build trusting, respectful, and empowering relationships with customers on their journey toward independence.
* Work collaboratively with colleagues to ensure a safe and supportive environment.
* Participate in a 7-day shift pattern (including paid sleep-ins) to provide consistent and responsive care.
🌱 What You’ll Bring
* A genuine passion for supporting others and promoting wellbeing.
* An understanding of — or interest in — person-centred and psychologically informed approaches.
* The ability to stay calm, compassionate, and professional in challenging situations.
* A team spirit and commitment to BCHA’s mission of empowering people to achieve lasting independence.
🌈 Why Join Us?
At BCHA, we believe in people, purpose, and potential. You’ll be part of a supportive, inclusive environment where your ideas and contributions truly matter. Together, we create opportunities for people to thrive.
Come and join us. Please send us your application and if you meet the requirements of the role we will be able to offer you a job interview as soon as we can arrange (within the next few days).
BCHA Safer Recruitment: Safeguarding children and adults is our first priority and we will ensure we follow safer recruitment procedures.
As an employer, we will do everything possible to prevent unsuitable people obtaining employment with BCHA. Our overall aim is to ‘deter unsuitable applicants from applying for roles with children and adults, and we will ensure that all candidates are treated fairly, consistently and in compliance with current legislation.
BCHA is committed to safeguarding and promoting the welfare of people, and expects all employees and volunteers to share this commitment.
Closed: Rolling interviews on offer. Please apply ASAP.
* prioritise the immediate needs of the customers and manage risk;
* provide intensive personalised support and effective case management;
* engage customers in their own recovery and support planning;
2 week rolling rota, over 7 days a week. Weekend working.
Shifts are Early shift- 7:30-3:30 - Late shift including a sleep-in 3pm-11pm Sleep-in 11pm-7:30am. sleep-is paid at a flat rate.