Job Description
Position: Ocean Import Operator – Freight Forwarding
Location: Solihull (On-Site) Full-Time | Permanent
Privately£30,000 - £32,000
Are you an experienced Ocean Import Operator looking for your next challenge? Join a well-established and growing freight forwarding business with a friendly, collaborative team and a focus on long-term development. This is a fantastic opportunity to work with a supportive operation that values expertise, initiative, and customer service.
Ocean Import Operator Role
You will be responsible for managing the end-to-end ocean import process, liaising with shipping lines, overseas agents, and clients to ensure a smooth and compliant import operation. You’ll join a dynamic freight team based on-site in Solihull, playing a key role in day-to-day international logistics.
Key Responsibilities:
* Manage FCL and LCL ocean import shipments from origin to final delivery
* Handle all documentation, including Bills of Lading, customs entries, and arrival notices
* Liaise with shipping lines, overseas partners, and UK clients
* Ensure HMRC compliance and accurate customs clearance
* Monitor shipments and provide updates to customers
* Work closely with internal teams (transport, warehouse, finance) to meet deadlines
* Build and maintain strong working relationships with clients and suppliers
* Invoice files accurately and in a timely manner
What We're Looking For
* Previous experience in ocean import operations (freight forwarding essential)
* Good working knowledge of customs clearance procedures and documentation
* Strong organisational skills and attention to detail
* Confident communicator – both written and verbal
* Able to manage time efficiently and work under pressure
* Experience using freight forwarding systems (e.g. ASM Sequoia, CNS, Destin8 – desirable)