Employer Liverpool Heart & Chest Hospital NHS Foundation Trust Employer type NHS Site Regatta Place, Brunswick Business Centre Town Liverpool Salary £31,049 - £37,796 per annum Salary period Yearly Closing 02/04/2026 23:59
Project Support Officer
NHS AfC: Band 5
Job overview
The role will co-ordinate activities across Population Health Management and associated areas of work within the ICB. Work with key stakeholders to ensure the timely delivery of projects; liaising with a range of teams and organisations where required.
Main duties of the job
1. Maintain the consolidated book of work for Population Health projects
2. Ensure an effective project management office operates for population health projects, including accurate and transparent status updates, reporting development pipeline, establishing deadlines and completion dates, and holding the development team to account
3. Ensure that development timelines meet stakeholder requirements and are well managed
4. Own and provide visibility on development timelines, bottlenecks, risks, issues, opportunities, progress
5. Support the evidence‑based transformation process by ensuring that new projects and asks are effectively prioritised at each appropriate stage
6. Help plan and coordinate the delivery of the book of work, in close collaboration with team leaders and members, third‑party development teams and ICB stakeholders
7. Contribute to website content; ensuring that key documents and collateral are available as required
8. Drive best practice and consistency of process across the organisation in activities such as requirements gathering, embedding, communications and evaluation of solutions
Working for our organisation
As the largest single site specialist heart and chest hospital in the UK, we, at Liverpool Heart and Chest Hospital, have a clear vision: 'to be the best cardiothoracic integrated healthcare organisation'.
We provide specialist services in cardiothoracic surgery, cardiology, respiratory medicine both in the hospital and out in the community.
We serve a catchment area of 2.8 million people, spanning Merseyside, Cheshire, North Wales and the Isle of Man, and increasingly we receive referrals from outside these areas for highly specialised services such as aortics.
Our reputation for strong performance is important in delivering the best care for our patients and high quality clinical services. This is underpinned by a culture of research and innovation, delivered in modern estate and our encouragement of flexible working in a variety of forms.
Person specification
Qualifications
* Leadership qualification or evidence of working towards leadership development
* Evidence of ongoing personal development
Knowledge and Experience
* Practical experience of working in the NHS
* Knowledge of NHS systems and processes
* Knowledge and experience of IT systems and ability to use them to undertake analysis of data.
* Knowledge of project management tools and techniques and how they are used in the workplace, particularly the NHS.
* Practical knowledge and experience in project management
* Experience in NHS data, population health, business intelligence or transformation environment
Skills
* Excellent written and verbal communications skills with the ability to present data in a way that is easy to understand.
* Excellent prioritisation skills with the ability to manage own workload and prioritise to meet the needs of the service.
Values and Behaviours
* Highly organised with the ability to work under pressure and deliver to deadlines
* Flexibility / adaptability with the ability to sustain and arrange tasks simultaneously
* Commitment to the project aims and objectives.
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