We're on the lookout for enthusiastic individuals to join a growing Customer Support team at a leading digital financial services provider. This is a fantastic opportunity to gain experience in the fast-moving fintech sector, with structured career progression and a supportive, forward-thinking culture.
What Youll Do
As a Customer Support Agent, youll be the first point of contact for customers offering guidance, resolving queries, and providing excellent service across various channels (phone, chat, email, etc.).
Whether its helping someone log in, answering questions about products, or guiding them through technical issues, youll make every interaction count.
What Youll Bring
* Previous customer service or contact centre experience
* Clear communication skills and a friendly, professional tone
* A desire to help people and solve problems
* Confidence using technology and digital tools
* Ability to work well in a fast-paced, team-focused environment
What Youll Get in Return
1. £25,000 salary per year
2. 4-day working week (full-time hours across 4 days)
3. 22.5 days holiday + bank holidays, with the option to buy more
4. Annual bonus scheme (based on individual and business performance)
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